FH-Facility Operations

Pick & CheeseNew York, NY
Onsite

About The Position

The Food Hall Co. cultivates culinary and entertainment destinations that offer a home for chefs, restauranteurs, mixologists, brewers, and entertainers. We are a cultural hub where all the best sights, sounds, and flavors of a community come together under one roof, creating a destination experience you can't get anywhere else! Join us as we craft together a hospitality-driven experience, establishing ourselves as the heartbeat of the local communities we serve. Come join the fun and apply today!

Requirements

  • Ability to stand for extended periods and lift at least 50 pounds
  • Maintain a current Food Handlers, State Alcohol Serving Certificate, and practice proper sanitation procedures (upon hire)
  • Must be available to work a variety of shifts: days, evenings, late nights, weekends, and various holidays

Nice To Haves

  • Prior restaurant experience is desired but not required
  • Fun, energetic, and works with a genuine care for the guest experience

Responsibilities

  • Greet and welcome guests professionally and friendly
  • Arrive on time for scheduled shifts, ready to work
  • Wear the proper uniform at all times (all Team Members require non-slip shoes)
  • Perform opening, closing, and side work duties
  • Communicate questions or issues to Management promptly
  • Work collaboratively with coworkers in a friendly and enthusiastic manner
  • Set up the team for success in the next shift
  • Respond to guest questions in a friendly and enthusiastic tone
  • Deliver food orders from the eateries to guests’ tables rapidly and accurately.
  • Act as the contact point between eateries & guests
  • Communicate food orders with both eateries & during table delivery.
  • Ensure food is served in accordance with safety standards (e.g., proper temperature)
  • Remove dirty dishes and utensils.
  • Prepare dining areas by cleaning and resetting tables before & after guests leave.
  • Continue to scan the Hall for opportunities to clean and sanitize all common areas for guests.
  • Ensure restrooms are clean & stocked with appropriate items.
  • Collect, wash, & disperse food trays to eateries.
  • Ensure beverage stations are in operational order with syrup, lids, straws, and other beverage items.
  • Clean up spills and broken glassware and attend to similar problems during service with minimal interruption to guest experience.

Benefits

  • Medical insurance benefits are available for hourly workers averaging 30 hours per week within 90 days of hiring or at the next open enrollment.
  • 401k available after one year (12-month period with 1,000 hours of service by open enrollment) for individuals 21 years or older.
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