Facility Operations Supervisor

Spooky Nook Sports Ohio LLC•Cincinnati, OH

2d•Onsite

About The Position

The Facility Operations Supervisor is responsible for overseeing specific areas of the complex, including turf fields, courts, and multi-purpose areas, to ensure organization, operational efficiency, and guest satisfaction. This position is also responsible for reviewing Banquet Event Orders (BEOs) and ensuring event spaces are set up and executed according to the planned specifications, including room layouts, equipment, and other event requirements.

Requirements

Must be 18 years of age or older
Must have a valid driver’s license
Must have dependable transportation to and from work

Nice To Haves

Previous guest service/customer service experience in a fast-paced environment a plus
Highly dependable with a history of consistent attendance and punctuality
Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Integrity: Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Integrity to safeguard confidential information
Experience communicating with individuals of diverse demographics
Demeanor to remain calm in tense or stressful situations
Initiative to work efficiently with minimal supervision

Responsibilities

Set-up and tear-down of all event areas – Sports and Banquets
Transport athletic and banquet equipment to and from storage areas
Greet and check in all event participants
Enforce all complex policies including court and field safety
Ensure all event areas are transitioned at the appropriate times
Document and submit a shift report during each shift to maintain accuracy, safety, and communication
Resetting and sanitizing all event spaces and surfaces
Assisting with maintaining inventory
Review daily event schedule at start of each shift
Serve as Event Coordinator for designated events
Assist with snow removal on the property when needed
Other duties as assigned

Benefits

Free family membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
Affordable and comprehensive Medical, Dental, and Vision benefits
Competitive PTO package
Paid holidays
401k program
35% discount on food and beverage purchases, including the Forklift and Palate restaurant
35% discount on all Nook apparel
Free child watch (3 hour increments)
Discounts on academy team programs, birthday parties, personal training, event space rental, and more
Local business discounts