Facility Operations Supervisor 2 – Pools and Community Centers

City of Eugene • Eugene, OR

5d • Onsite

About The Position

The Facility Management Division is recruiting for a Facility Operations Supervisor 2 to lead and coordinate maintenance, custodial services, pool operations, repairs, and preservation efforts across City-owned facilities. In this role, you’ll oversee a skilled team responsible for the day-to-day care, operation, and improvement of City-owned buildings, pools, structures, and grounds. You’ll also play a key role in supporting the Facilities management team with administrative and technical expertise to help keep our public spaces safe, clean, and welcoming for the community.

Requirements

• Four years of increasingly responsible experience performing journey level duties related to maintenance, facility operations, and/or landscaping including two years of lead or supervisory responsibility.
• High School Diploma or G.E.D., supplemented by two years post-secondary education or training, preferably in a related field.
• Must pass a background check.
• Valid Oregon driver’s license (or, the ability to obtain by date of hire); must pass driving records check and, if hired, maintain a driving record that meets the City’s standard.
• Knowledge of Applicable Federal, State, and local laws, rules, polices and regulations.
• Knowledge of Maintenance, custodial and landscaping methods, processes, and procedures specific to the designated work area.
• Knowledge of Principles, practices, procedures, and methods in facility, pools, and grounds maintenance.
• Knowledge of Equipment, materials, tools and supplies used in providing quality and safe services.
• Knowledge of Budget administration principles and practices.
• Knowledge of Project management principles and methods.
• Knowledge of Occupational hazards and safety practices and precautions.
• Knowledge of Principles and methods of supervision, employee training and motivation.
• Knowledge of Organizational and management practices used in development, analysis and evaluation of programs to meet operational and organizational goals.
• Knowledge of Recent developments, current literature and sources of information regarding principles, practices and procedures of assigned area.
• Knowledge of Process improvement and management practices, strategies, and techniques.
• Knowledge of Impact of cultural differences and diversity in working relationships.
• Knowledge of Modern office methods, practices, procedures, and automation tools.
• Skills in Interpreting and applying Federal, State, and local policies, procedures, laws and regulations.
• Skills in Providing custodial, landscaping and basic building operations services specific to designated work area.
• Skills in Demonstrating the ability to work independently; prioritizing and resolving issues; and completing tasks and duties while working in a fast-paced environment.
• Skills in Supervising, training and evaluating staff; effectively delegating work; and developing and maintaining a diverse workforce and a harassment-free environment.
• Skills in Exercising diplomacy, discretion and tact in dealing with sensitive, complex and highly confidential issues and situations.
• Skills in Coordinating and executing multiple tasks and/or projects to meet deadlines and addresses potential delays and problems in a professional and timely manner.
• Skills in Project management, time management, planning, negotiation, presentation and training.
• Skills in Relationship-building, consulting, and collaborative team building; demonstrating strong teamwork that fosters commitment and team trust in order to successfully achieve goals and outcomes.
• Skills in Researching and analyzing a variety of information, data, processes and procedures; making recommendations based on research findings; writing reports and creating spreadsheets; and presenting information.
• Skills in Providing courteous customer service and effectively working with the general public, the media, supervisors, co-workers, employees, union representatives, and employee organizations representing various diverse backgrounds.
• Skills in Effectively communicating both orally and in writing to convey information and to receive work assignments.
• Skills in Adapting to a fast paced and changing environment.
• Skills in Adapting to the City's culture, priorities, and ability to adjust to the differing organizational structures, leadership and work styles.
• Skills in Proficiently using computers and related software applications, online tracking and process review systems, Internet research tools, reporting applications and various databases.
• Skills in Interpreting program information and adapting communication and behavior based on cultural differences and context.

Nice To Haves

• The ideal candidate will have the following knowledge, skills, and abilities

Responsibilities

• Ensures safety, cleanliness, and working order of buildings, structures, pools, and grounds, may oversee preventative maintenance and repair activities, inspects work in progress for compliance and enforces safety rules and regulations, ensure work is compliant with Federal, State, and local laws and regulation.
• Handles emergencies due to the absence of staff or during after work hours by cell and/or laptop.
• Evaluates operations and activities of assigned area; recommends improvements and modifications; reviews blueprints, schematics, construction and fire codes, and safety procedures to identify and solve issues and determine most effective option for completing work; collects data and prepares reports and spreadsheets on operations and activities.
• Conducts crew safety meetings and inspections; coordinates section activities with those of other sections, divisions, departments, and outside agencies; answers questions and provides information to the public; investigates complaints and recommends corrective action as necessary to resolve complaints; receives, investigates, and responds to all building and facility maintenance emergencies; is responsible for the safety of the public, buildings, and equipment.
• Supervises plans, organizes and directs custodial, maintenance, and landscaping; develops policies, procedures, processes, work standards and methods consistent for providing quality and timely maintenance-oriented services to City facilities; develops work plans, sets priorities, and establishes schedules.
• Responsible for the selection, supervision and evaluation of assigned staff; assigns work and ensures appropriate training is provided; investigates complaints; recommends and administers disciplinary actions; handles sensitive personnel matters and recommends grievance responses; exercises full supervision over employees.
• Assists in section budget preparation and administration; prepares cost estimates for budget recommendations for section and for Capital Improvement Project budget; monitors and control expenditures; manages contracts and price agreements; scheduling and managing work and payments to vendors.
• Maintains time, material and equipment use records; requisition supplies and materials; distributes supplies and equipment to staff; makes recommendations regarding supplies and equipment budget and assists with annual budgetary process.
• Attends and serves on various City committees and task teams; communicates and coordinates services with other departmental supervisors and staff; investigates service complaints; and handles sensitive and/or specialized inquiries.
• Models respectful working relationships and creates a workplace that supports all employees; supports City leadership in successfully responding to the changing needs of a diverse organization and the commitment to equity and human rights.
• Operates fleet vehicle to commute between City facilities and job sites and/or other locations related to job duties.
• Performs related and other duties as assigned.

Benefits

• Upon eligibility, the City will contribute an employee contribution of 6%, as well as the employer contribution, to a retirement program administered by the Oregon Public Employees’ Retirement System (PERS).
• In addition, the City will pay a 3% contribution to a deferred compensation program if the employee contributes at least 1%.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED