Facility Operations Scheduler (7175)

RUN STUDIOS LLCSeattle, WA
$56,000 - $60,000Hybrid

About The Position

RUN Studios and its client partner are seeking a customer service focused Facility Operations Scheduler to join our busy team! The Facility Operations Scheduler serves as the hub for Scheduling and Operations services for one of our large corporate clients. The Scheduler efficiently manages incoming scheduling requests for video and event production services and resources. Requests may come from team members, clients, or production partners.

Requirements

  • Administrative and coordination experience required (1-2 years preferred).
  • Excellent written and verbal communication skills.
  • Proficient with Microsoft Office suite.
  • Dedication to excellent customer service.
  • Self-motivated with the ability to work independently, thinking of the team and contributing to the greater good in the process.
  • Excellent follow-through.
  • Exceptional attention to detail.
  • The ability to remain calm, make appropriate decisions and perform under pressure in a fast-paced environment.
  • Excellent organization, scheduling, multi-tasking, and project management skills.
  • Creative problem solver.
  • Inquisitive nature.
  • Bias for action.
  • Growth mindset.

Nice To Haves

  • The ability to provide a plan of action to implement new ideas.
  • Prior experience in a high-volume scheduling role.
  • Familiarity with production, live broadcasts, or similar environments.

Responsibilities

  • Manage inbound email production scheduling requests.
  • Input booking requests into scheduling database program.
  • Reconcile scheduled work orders and confirm data is accurate for our billing cycle.
  • Work with Accounting Team to ensure correct time entry for billing purposes.
  • Participate in weekly production meetings/schedule walkthrough involving business owners and internal teams.
  • Communicate and coordinate between departments to ensure request support accuracy.

Benefits

  • medical
  • dental
  • vision
  • life
  • AD&D benefits
  • health savings accounts
  • flexible spending accounts
  • telehealth benefits
  • wellness benefits
  • paid holidays
  • paid time off
  • 401k plan with company match
  • discretionary bonuses
  • referral bonuses
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