Facility Operations Assistant Lead

Life Time Inc. • Town/Village of Harrison, NY

2d • $24 - $32

About The Position

The Facility Operations Assistant Manager is a full-time position that assists the Facility Operations Manager in delivering clean, functioning facilities and excellent customer service. Responsibilities may include maintaining club spaces, training team members, and providing managerial support when the Manager is not present. The role works the opposite schedule of the Facility Operations Manager and must be flexible to meet business needs.

Requirements

• High school diploma or GED.
• CPR/AED certification required within the first 30 days of hire.
• One year of customer service experience.
• Aquatic Facilities Operator Certification (AFO).
• Certified Pool Operator (CPO) license required within three months of hire.
• Availability to work a flexible schedule to meet business needs.

Nice To Haves

• Health and fitness operations experience.
• College degree in business, hospitality, or a related field.
• Experience with building operations.

Responsibilities

• Assist staff in maintaining locker rooms, fitness floors, common areas, and amenities.
• Respond promptly to member feedback and provide follow-up communication with solutions.
• Assist the manager with monthly and annual budget recommendations.
• Train team members through ongoing training, coaching, counseling, and continuous feedback.
• Serve on the club Safety Committee and ensure policies and regulations comply with OSHA requirements.
• Assist with recruiting and interviewing for the Operations department.
• Attend weekly department head, Operations department, and all-club meetings.
• Build positive relationships with members while gathering feedback.
• Coordinate and create Operations staff schedules.

Benefits

• Fully subsidized membership.
• Discounts on Life Time products and services.
• 401(k) retirement savings plan with company discretionary match for team members age 21 and older.
• Training and professional development.
• Paid sick leave where required by law.
• Medical, dental, vision, and prescription drug coverage for eligible full-time team members.
• Short-term and long-term disability insurance.
• Life insurance.
• Pre-tax flexible spending and dependent care plans.
• Parental leave and adoption assistance.
• Paid time off, including 5 to 20 vacation days per calendar year based on tenure, and paid sick leave.
• Deferred compensation plan for team members who meet the required income threshold.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED