Facility Monitor

Strathcona County • Sherwood Park, AB

17h • CA$21 - CA$26 • Onsite

About The Position

The Facility Monitor’s primary role is to deliver an excellent customer experience in a pleasant, positive, and professional manner while ensuring a safe environment. As a Facility Monitor, you are part of the team that animates the child and youth spontaneous use areas. This posting is for multiple hourly positions at Millennium Place. The Facility Monitor’s primary role is to deliver an excellent customer experience in a pleasant, positive, and professional manner while ensuring a safe environment. As a Facility Monitor, you will play an important role in creating engaging, safe, and welcoming experiences for children, youth, and families. At Millennium Place, this includes supporting a variety of spontaneous-use areas and programs such as childminding, the indoor playground, youth lounge, gymnasium, birthday parties, and the leisure pond.

Requirements

• Previous experience with youth and children in a childcare or recreational setting
• Minimum one year working with the public in a customer service setting
• Team player and a self-starter; ability to perform tasks as assigned but also recognize opportunities to contribute to the team’s overall success
• Ability to interact positively with guests, co-workers, and supervisors using strong listening and communication skills
• Ability to visually monitor a large area with active participants
• Ability to adapt to changes in a fast-paced environment, troubleshoot challenges and creatively and positively problem solve
• Ability to provide childcare in a safe, nurturing environment
• Working with large numbers of youth/children at once
• Submission of a Satisfactory Vulnerable Sector Check and Child Intervention Record Check
• Ability and willingness to perform various types of physical labour including lifting (up to 20 pounds), standing, bending, etc.

Nice To Haves

• High School Diploma is preferred
• Current Intermediate First Aid and CPR- Level C is an asset
• HIGH FIVE ® Principles of Healthy Child Development training is an asset
• Daytime availability is an asset

Responsibilities

• Actively engage with guests of all ages throughout our spontaneous use/childcare areas by asking questions and providing options that will assist them to have an enjoyable experience
• Provide childcare in a safe, nurturing environment within set ratios
• Ensure spaces are safe, clean, and ready for use by guests
• Check for proof of payment and record the number of guests in each activity area
• Provide information to guests regarding the variety of leisure activities available throughout Strathcona County
• Provide first aid to guests and assist in emergency situations
• Follow safe work practices
• Take a genuine interest in upholding the values of Strathcona County and providing exceptional industry-leading service

Benefits

• Competitive salary
• Health and wellness spending account
• Employee and family assistance program
• Commitment to employee development, through internal and external training and development opportunities
• Well-being programs and a safety culture focused on physical and psychological health in the workplace

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED