Facility Monitor II

West Suburban YMCA•Newton, MA

2h•$23 - $25•Onsite

About The Position

We’re seeking a confident and dependable Facility Monitor II to oversee our fieldhouse at Wells Ave. This role is ideal for individuals who bring a strong presence, sound judgment, and the ability to manage fast-paced environments with professionalism. You’ll play a key role in maintaining safety, enforcing policies, and ensuring a respectful and inclusive atmosphere for all participants. If you’re someone who can stand firm, communicate clearly, and navigate challenging situations with confidence, we encourage you to apply. This position is approximately 20-29 hours per week. Standard schedule may include weekday evenings from 6PM-10PM and weekends 7AM-7PM.

Requirements

Must be at least 25 years of age
Minimum of 2+ years of relevant experience in athletics, recreation, facility supervision, coaching, or a related field, including experience working with diverse age groups.
Demonstrated ability to manage groups, enforce rules, and effectively resolve conflicts in a calm, professional, and authoritative manner.
Strong interpersonal and communication skills, with the ability to engage participants, build rapport, and maintain a respectful and inclusive environment.
Proven reliability, professionalism, and accountability in previous roles, including the ability to work independently with minimal to no supervision.
Availability to work a flexible schedule, including afternoons, evenings, and weekends, based on facility and program needs.
Committing to support and further our equity-centered work as an organization. Actively supports all DEIB efforts.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Requested certifications: CPR, AED, and Basic First Aid.

Nice To Haves

candidates with demonstrated maturity, leadership experience, and the ability to exercise independent judgment in dynamic environments are strongly preferred.

Responsibilities

Maintains a safe and controlled environment for all participants and spectators by proactively monitoring activity, identifying potential risks, and intervening appropriately when necessary.
Exercises sound judgment and authority in enforcing facility rules and policies, addressing behavioral concerns, and resolving conflicts in a calm, firm, and respectful manner.
Communicate and coordinate effectively with our rental partners. Knowing and adhering to the posted gymnasium schedule but providing flexibility when deemed appropriate.
Accurately completes and maintains required documentation, including attendance records, incident reports, and program-related tracking, in a timely and professional manner.
Actively supports the organization’s DEIB commitments by modeling equity, diversity, inclusion, and belonging in daily work. Recommend and helps implement strategies and initiatives that advance the organization’s diversity goals.
Adheres to and enforces all organizational policies, procedures, and safety protocols, including emergency response procedures, ensuring compliance at all times.
Supports the successful delivery of programs by assisting with setup, breakdown, and coordination of equipment, and facilitating access for authorized staff and participants.
Provides active, consistent supervision of all assigned athletic spaces of the field house/4 courts and bathrooms, waiting area, ensuring appropriate use of equipment and adherence to established guidelines and rules.
Serves as a visible leader and role model within the facility, promoting a culture aligned with the organization’s mission, including respect, accountability, sportsmanship, and positive engagement.
Willingness to accept responsibilities and duties other than those assigned.
Adhere to policies related to boundaries with youth.
Complete required abuse risk management training prior to starting role.
Adhere to procedures related to managing high-risk activities and supervising youth.
Report suspicious or inappropriate behaviors and policy violations.
Follow mandated abuse reporting requirements.