Facility Manager

JLL•Reston, VA

7d•Onsite

About The Position

JLL is seeking a Facilities Manager to oversee facilities management for multiple sites in the Northern Virginia area. This role involves managing a local team, assisting the Account Director with service delivery, and coordinating client requirements to ensure satisfaction. The Facilities Manager will be responsible for implementing full-service facilities management, developing cost-saving programs, managing staff performance, overseeing budgets, and leading site facility teams. The position also includes managing short and long-term projects, performing inspections, managing ergonomic requests, and ensuring compliance with CMMS work order systems, leases, and safety procedures. The role requires travel within Northern Virginia and supervision of vendor performance, including during off-hours and weekends. A strong client service mindset and the ability to work effectively with diverse personalities are essential.

Requirements

Strong organizational, leadership and management skills.
Strong interpersonal and supervisory skills.
Strong Finance and budget skills.
Working knowledge to maintain, operate, and repair all HVAC systems and associated equipment, electrical distribution equipment, plumbing systems, building interior/exterior repair as it pertains to assigned buildings.
Must be willing and able to support possible after hours building related activity as required.
Excellent verbal and written communication skills.
Proficient with Microsoft Office products, mostly Outlook, Word, TEAMS and Excel.
Must have the ability to use a computer and smartphone.
Excellent internal and external customer service skills.
Computer proficiency in CMMS (Corrigo, a plus).
Bachelor’s degree or equivalent work experience in Facilities Management.
Minimum 5 years industry experience required.
Faithfully adhere to JLL's Health, Safety, and Environment policies and procedures including the "Cardinal Rules of Safety".
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Corrigo (CMMS proficiency is a plus)

Responsibilities

Support the Account Director in the implementation of all full-service components of first-class facilities management, specifically addressing the client scope of work per the contract.
Develop and implement innovative programs, processes and procedures that reduce short and long-term operating costs and increase productivity by working closely with the facilities team, engineers and the client.
Manage the performance and outcomes of assigned staff reporting to the position.
Oversee the appropriate monthly/quarterly/annual required activities and subsequent reporting.
Oversee the development and management of the expense budgets by interfacing closely with the client/agency representative and internal leadership.
Effectively lead, manage, support and assist in training site facility team.
Support the client in the implementation of short and long-term projects based on participating addendum and contract.
Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis.
Effectively manage the annual budget, baseline adjustments and finance components related to specific client portfolio.
Perform onsite facility & EHS inspections and audits.
Manage intake of ergonomic requests and liaise with internal and external stakeholders through resolution.
Verify that all work is managed within the CMMS work order system.
Review and interpret leases to determine responsibility of client, and to identify opportunities for cost savings and operational efficiencies.
Assist with the development and implement the annual management plan and budget adjustments for the buildings within the client portfolio.
Identify the maintenance objectives of the facility and incorporate those objectives into a documented plan that includes preventive, corrective and reliability maintenance procedures.
Participate as required in any other projects assigned.
Matrix manage both technical and administrative staff.
Oversee multiple facilities within vicinity of Northern Virginia – includes travel.
Supervise vendor performance during normal and off hours including weekends when necessary.
Responsible for obtaining and maintaining Full compliance to the JLL Operational Compliance Program.
Perform assigned facility inspections, vendor work and due diligence efforts, reporting on, as found, conditions impacting satisfactory client occupancy and operations.
Comply with all safety procedures, maintaining good housekeeping and safety of work areas.
Recognize danger and safety hazards and propose methods to eliminate them.
Maintain compliance to State, County, or City Ordinances, Codes, or Laws.