PT Facility Manager

Centers•Baltimore, MD
•$16 - $18•Onsite

About The Position

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients. Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view).

Requirements

  • High school diploma or equivalent
  • Current CPR/AED and First Aid certifications, or ability to obtain within the timeframe established by the employer
  • Prior customer service, recreation, facility, hospitality, or related operational experience
  • Demonstrated leadership, judgment, communication, and conflict-resolution skills
  • Ability to follow emergency procedures, maintain accurate documentation, and manage multiple priorities during a shift
  • Ability to operate standard office, access-control, point-of-sale, and communication equipment after training

Nice To Haves

  • Previous lead or supervisory experience
  • Experience in collegiate, community, municipal, or commercial recreation operations
  • Experience with recreation management, access-control, or point-of-sale software

Responsibilities

  • Provides on-duty leadership for facility operations and assigned part-time staff during scheduled shifts
  • Conducts opening, closing, and routine facility inspections and verifies completion of assigned operational checklists
  • Coordinates staff assignments, breaks, coverage, and immediate adjustments needed to maintain service and safety
  • Monitors facility conditions, participant activity, and staff adherence to established policies and procedures
  • Responds to emergencies, injuries, alarms, behavioral concerns, and operational disruptions and initiates appropriate escalation
  • Addresses patron questions and complaints professionally and refers matters outside assigned authority to management
  • Completes incident, accident, shift, cash-handling, equipment, and maintenance documentation as assigned
  • Supports access control, reservations, programs, rentals, events, and space transitions during the shift
  • Secures assigned spaces, keys, equipment, funds, and records according to established procedures
  • Provides coaching and direction to part-time staff and communicates performance or conduct concerns to the appropriate manager without conducting formal disciplinary action unless authorized
  • Communicates shift conditions, unresolved issues, follow-up needs, and significant incidents to incoming staff and management
  • Participates in required training, meetings, emergency drills, and operational reviews
  • Performs other related duties as assigned

Benefits

  • Competitive benefits package
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