Facility Manager

Hope and Healing Survivor Resource Center•Akron, OH

8d•Onsite

About The Position

Responsible for the safety, cleanliness, and functionality of all agency properties and vehicles. Blends hands-on technical troubleshooting with team leadership, budget management, and vendor coordination. Ensures full compliance with regulatory safety standards while maintaining a high quality of life for residents, staff, and visitors.

Requirements

High school diploma preferred (or equivalent) or a professional building certification.
Minimum of 5 years of building maintenance experience, with 2+ years in a supervisory role.
Proficient in basic carpentry, plumbing, electrical diagnostics, and reading facility blueprints or safety manuals.
Familiarity with computerized maintenance management software.
Good understanding of building codes and fire safety.
Maintain valid Ohio driver’s license and ability to meet agency requirements for driving insurability.
Must be able to meet agency requirements for criminal background check (BCI and FBI).
Must be able to remain calm in crisis situations.
Excellent interpersonal and communication skills.
Respect the confidentiality of information learned through one’s employment.
Represent the mission and philosophy of the agency at all times.
Ability to coordinate multiple tasks.

Nice To Haves

Experience in multi-family housing, hospitality, or institutional shelters is a plus.

Responsibilities

Execute hands-on repairs and preventative maintenance across core building systems, including minor plumbing, electrical, carpentry, drywall, painting, and appliance repair.
Oversee HVAC operations, commercial kitchen equipment, laundry facilities, and fire suppression systems, coordinating specialized certified contractors when required.
Manage strict, high-traffic pest control and mitigation protocols suitable for communal living environments.
Perform routine and emergency maintenance tasks, minimizing disruptive noise and providing clear, sensitive communication before entering occupied spaces.
Ensure immediate repairs to any damaged safety elements, such as broken window locks, compromised doors, or lighting failures in communal or exterior spaces.
Maintain shelter exterior, including walkways, playground structures, and parking areas, ensuring they remain free of hazards and ice.
Maintain, test, and troubleshoot all facility security infrastructure, including perimeter fencing, gates, security cameras (CCTV), PA System, panic buttons, and electronic access control systems.
Manage key control protocols and digital access codes, performing immediate re-keying or code changes during security breaches or high-risk discharges.
Supervise, train, and schedule maintenance and custodial personnel.
Manage outside contractors for specialized projects (e.g., major roof repairs, elevator servicing, pest control).
Maintain tools, equipment, and spare parts inventory within allocated budgets.
Ensure full compliance with OSHA standards, local building codes, fire codes, and public health regulations.
Manage the facility maintenance budget, track inventory of tools and supplies, and procure maintenance materials efficiently.
Enforce tool control policies, ensuring all hazardous materials, chemicals, and sharp tools are locked securely out of reach of children and unauthorized individuals.
Maintain digital logs of preventative maintenance schedules, inspections, and work orders using the FMX maintenance management software.