Facility Manager, Data Center Engg Ops

Amazon • Stafford, VA

1d

About The Position

Join our dynamic team and become a critical technical leader who ensures the
heartbeat of our global infrastructure remains strong and resilient. In this
pivotal role, you'll be the guardian of our data center operations, driving
reliability and performance while optimizing operational efficiency across
complex technical environments.

Data Center Facility Manger role acts as Amazon’s front line when it comes to
hands-on electrical and mechanical equipment troubleshooting. They will
maintain, operate, and troubleshoot mission-critical data center facility
equipment including electrical support equipment such as stand-by diesel
generators and related fuel systems, 3 phase electrical systems that include but
not limited to switchgear, UPS units, PDUs, and wet cell batteries and
associated systems. Mechanical equipment includes CRAC units, centrifugal
chillers, cooling towers/water chemical systems, air handlers and associated
systems, pumps, and motors. Additional support equipment is included in the
scope of the role which includes fire suppression systems, building automation
systems, and general facilities equipment.

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

This role supports data centers in various operational stages. The position may
be assigned to a facility still under development, which could require travel to
established locations for training until your designated site becomes fully
operational. Candidates must be able to travel (over 50 miles) or commute (less
than 50 miles) to active data center sites as required by business needs.

This position requires that the candidate selected be a US citizen and currently
possess and maintain an active Top Secret security clearance with SCI
eligibility. The position further requires that, after start, the selected
candidate obtain and maintain an active TS/SCI security clearance with polygraph
and satisfy other security related requirements. This position requires the
candidate to opt into a commensurate clearance for each government agency for
which they perform AWS work.

Requirements

• 2+ years of people management and team development experience
• 5+ years of engineering work managing large-scale services experience
• Experience maintaining SLAs through the implementation of proactive issue detection and reporting
• Experience operating a mission-critical team or product
• High school or equivalent
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Nice To Haves

• 3+ years of work in a management position with 5 or more direct reports experience
• 5+ years of work in data centers with an emphasis on building and equipment operation experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units

Responsibilities

• Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
• Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols.
• Drive safety and security culture and compliance within the team
• Hire, coach, and promote team members. Responsible for team's career development and performance management
• Promotes healthy team culture and peak morale
• Effectively and efficiently manage the operations budget and expenditures.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Utilize root cause analysis and troubleshooting/problem solving skills
• Respond to out-of-hours emergency calls.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED