Facility Lead Cleaner

ABM•Nashville, TN

2d•Onsite

About The Position

The Facility Lead Cleaner Agent is responsible for leading a cleaning team in the performance of all cleaning and security search functions on designated areas according to Company, Client, and Regulatory policies, specifications and standards. This is a full-time shift, including weekends. The Lead Aircraft Cabin Agent is responsible for leading a cabin cleaning team in the performance of all cleaning and security search functions on designated aircraft according to Company, Client, and Regulatory policies, specifications and standards. Responsible for not only directing, but also cleaning aircraft interiors including crew rest and bunk areas, lavatories, galleys and cabin area. The Lead Aircraft Cabin Agent will also be responsible for provisioning by ensuring the correct safety card is placed in each seat-back and the linens and headsets are properly provisioned.

Requirements

Ability to communicate effectively in the English language.
Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks.
Ability to write routine reports and correspondence.
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Must comply with the Company’s uniform and grooming standards and must wear his or her SIDA badge/Airport ID at all times.
Must comply with all guidelines and policies set forth in the Air Serv Corporation Employee Handbook.
Must be 18 years of age or older.
Must submit to and pass a drug screen.
Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including successful completion of a background check and ten-year work history.
Previous related experience.

Nice To Haves

Previous supervisory experience.
Previous airport experience.
Previous housekeeping experience.
Previous service-related experience.

Responsibilities

Distributing a cleaning schedule to cabin team members and allocating agents to work designated aircraft zones.
Maintaining and distributing all cabin cleaning supplies and tools to team members.
Monitoring and directing agents to perform duties according to Standard Operating Procedures.
Cleaning aircraft interiors within appropriate timeframes, including: Crew rest & bunk areas, Lavatories, Galleys, Cabin Area.
Provisioning: Ensuring the correct safety card is placed in each seatback. seatbacks and life vest pouches, if applicable.
Conducting on-the-job coaching and mentoring of cleaning team members.
Providing team member performance input into the cabin agent evaluation process.
Administering and complying with all safety, security, compliance and quality standards and procedures established by the Company, by our clients, and by regulatory authorities.
Performing basic administrative duties, including (1) user checks on Company equipment; (2) daily staffing and work schedules; and (3) security search sheets.
Serving as a guide to cabin “high lift” drivers as the drivers approach designated aircraft to perform cabin cleaning services.
Miscellaneous duties as assigned.
Ensuring linens & headsets are properly provisioned.
Performing security searches.