About The Position

The Facility Compliance Consultant I (Nursing Home Surveyor) conducts regulatory inspections of nursing homes to determine compliance with state and federal requirements. The role performs routine surveys and complaint investigations, documenting findings in formal survey reports and statements of deficiency. The position is home-based and serves the Cabarrus, Davidson, Mecklenburg, Rowan, Stanly, and Union counties region. The surveyor spends an average of three days per week onsite at nursing homes and may need to conduct inspections on weekends or night shifts. Overnight stays should be expected when a facility is more than 60 miles from the home base or when scheduling requires an extended onsite presence. The position works within the Nursing Home Licensure and Certification Section of the Division of Health Service Regulation, which regulates nursing homes in North Carolina. Surveys review facility operations and areas of care including resident rights, quality of care, staffing, safety, infection control, and emergency preparedness. The position is funded in part through federal funds and is eligible for a fully remote work option, with frequent travel for inspections. The State of North Carolina offers health insurance options, standard and supplemental retirement plans, NCFlex benefits, paid vacation, sick and community service leave, and paid parental leave for eligible employees.

Requirements

  • Generalist: Bachelor's degree in a health, human service, or education-related field from an appropriately accredited institution and three years of experience in surveying, clinical work, and/or administration of a program in a related health field, or an equivalent combination of education and experience.
  • Social Work: Master's degree in social work from an appropriately accredited institution and one year of experience in surveying, clinical work, and/or administration of a program in a related health field; or bachelor's degree in social work from an appropriately accredited institution and three years of such experience; or an equivalent combination of education and experience.
  • Dietetics: Bachelor's degree in nutrition or food service management from an appropriately accredited institution, three years of experience in surveying, clinical work, and/or administration of a program in a related health field, and eligibility for registration from the Academy of Nutrition and Dietetics; or an equivalent combination of education and experience.
  • Ability to sit, stand, and walk for prolonged periods.
  • Ability to finger, talk, hear, and smell.
  • Ability to lift luggage weighing 20–50 pounds.
  • Close visual acuity.

Responsibilities

  • Conduct onsite inspections of nursing homes during routine surveys and complaint investigations to assess compliance with state and federal requirements.
  • Review, verify, and document facility operations and care practices through structured evaluation methods.
  • Complete survey reports, including statements of deficiency and written findings related to complaint allegations.
  • Apply standardized regulatory criteria during inspections to ensure consistent and accurate assessment outcomes.
  • Coordinate inspection schedules across multiple counties and adjust to weekend, night-shift, or extended-hour needs when required.
  • Conduct onsite work an average of three days per week in nursing homes within the assigned region.
  • Document observations and findings promptly to support regulatory determinations and follow-up processes.
  • Communicate inspection expectations and outcomes with facility representatives to support regulatory compliance.
  • Travel overnight when inspection sites exceed regional distance guidelines or scheduling requires extended presence.

Benefits

  • Health insurance options
  • Standard and supplemental retirement plans
  • NCFlex program benefits on a pre-tax basis
  • Paid vacation leave
  • Paid sick leave
  • Paid community service leave
  • Paid parental leave for eligible employees
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