Facility Automation Service Specialist

Stark Tech • Ballston Spa, NY

7d • $28 - $31

About The Position

This position is responsible for providing comprehensive administrative and technical support to the service department, ensuring efficient coordination of service activities, managing documentation, and assisting with troubleshooting and maintenance of facility automation systems. The role requires close collaboration with cross-functional teams to enhance service delivery and maintain high standards of operational excellence.

Requirements

• Associate degree in Computer Science, Information Systems Technology or related field required.
• At least 2 years' related experience in computer hardware/software, help desk or PC operations.
• Working experience in the HVAC or mechanical industry required.
• Advanced computer skills and proficiency in MS SQL and Office Suite required.
• Proficient communication, interpersonal, coordination, and organizational skills.
• Ability to multi-task, work under pressure and meet deadlines required.
• Must be able to deal with a large volume of work in a fast-paced, time-sensitive environment.

Nice To Haves

• Bachelor's degree preferred.
• Experience with ServiceMax a plus.
• Web design a plus.

Responsibilities

• Providing comprehensive administrative and technical support to the service department.
• Ensuring efficient coordination of service activities.
• Managing documentation.
• Assisting with troubleshooting and maintenance of facility automation systems.
• Collaborating with cross-functional teams to enhance service delivery and maintain high standards of operational excellence.

Benefits

• Market Leading Medical Benefits
• comprehensive medical, dental, and vision coverage
• generous employer HSA contributions
• paid time off
• a 401(k) with employer match
• wellness programs
• career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree