Facility Attendant II

City of Burbank•Burbank, CA
•Onsite

About The Position

Under supervision, to perform general recreation duties; routine clerical and facility maintenance work; and perform related work as required. This role involves direct interaction with the public, promoting city programs, and maintaining facilities.

Requirements

  • Knowledge of principles of customer service.
  • Proper English usage, spelling, grammar, and punctuation.
  • Skill in utilizing computers and a variety of computer software.
  • Ability to learn and understand facility rules, regulations, and maintenance operations.
  • Ability to perform clerical functions.
  • Ability to accurately account for monetary transactions.
  • Ability to multitask while working at a public counter.
  • Ability to learn and understand modern office methods, procedures, and equipment.
  • Ability to provide a high level of customer service to the public and other facility staff.
  • Ability to understand and follow written and oral directions.
  • Ability to communicate effectively both orally and in writing.
  • Ability to work week days, weekends, holidays, and evenings.
  • Ability to establish and maintain effective working relationships with supervisors, fellow employees, and the public.
  • High School graduation or equivalent.
  • Possess and maintain the physical condition required to perform the essential functions of the classification.
  • Physical ability to move and position objects weighing up to 20 pounds (for weight in excess of 20 pounds, tools or other appropriate assistance are recommended to perform the function).
  • Physical ability to remain in a stationary position for extended periods of time.
  • A valid California Class "C" driver's license or equivalent is required at time of appointment.
  • A valid Cardiopulmonary Resuscitation (CPR), communicable diseases, and First Aid certificate(s) from an authorized provider is required within three months of appointment.
  • All required licenses and certificates must be maintained throughout employment in this classification.

Nice To Haves

  • Ability to communicate in a second language.

Responsibilities

  • Works directly with the public to provide information regarding programs and services.
  • Greets the public and answers telephones.
  • Responds to routine procedural and directional inquiries.
  • Promotes City programs and services.
  • Distributes and collects a variety of recreation equipment to and from the public.
  • Assists with monitoring City facilities to enforce rules and regulations.
  • Maintains facility equipment, supplies, and cleanliness.
  • Collects refuse and litter.
  • Processes activity registrations and monetary transactions through the use of computer software.
  • Completes standard forms.
  • Facility set-up and breakdown.
  • Responsible for proper opening and closing procedures of buildings and facilities.
  • Sets-up picnic and facility reservation signage.
  • Drives on City business.
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