FT Facilities Team Member

Horizon Outdoor HospitalityBaton Rouge, LA
Onsite

About The Position

The Facilities Team Member will help lead the resort to the highest standards possible by working with the General Manager and Management Company to efficiently maintain all resort facilities, including landscaping, all structures (interior and exterior), restrooms, laundry rooms, recreation rooms, pool care, and RV sites. Through these efforts, Facilities Team Members will help our resort to be recognized as one of the brightest, cleanest, friendliest, and most profitable RV resorts in our region.

Requirements

  • Physically able to lift up to 100 pounds, bend, squat, and reach.
  • Experience in and knowledge of plumbing, electrical, landscaping, painting, pool care, etc.
  • Comfort working with small tools and equipment.
  • Ability to work independently and get it done.
  • Must be able to lead and interact with customer/guests and team members in a positive, pleasant, helpful and professional manner at all times.
  • Professional demeanor in all manners of communication on telephone, text, park radios, or communication devices, e-mail, and notices provided to Guests and Staff.
  • Courteous and respectful dialogue with staff in team meetings or individual discussion.
  • Respectful and constructive dialogue with Public and Guests, the resort in the highest regard at all times.
  • Dutiful implementation of all assignments given by Superiors, with no dissenting opinions voiced to Staff or Public.
  • Frequently required to stand, walk, bend down, listen, verbally communicate, lift and carry objects up to one hundred pounds, reach above their heads, push equipment and sit for long periods of time.

Nice To Haves

  • A knack for providing excellent customer service with every interaction.

Responsibilities

  • Ensure facilities and common areas are in working order, and repair as necessary and able, working with the General Manager, Facilities Manager, or other Facilities Team Members as needed.
  • Work with the Office Team Members to ensure that all guest areas, including restrooms and laundry facilities, maintain a high level of cleanliness.
  • Complete other tasks as assigned by their Supervisor.
  • Exercise professional courtesy in all dealings with Public or Staff, including communication, dialogue, and support.
  • Refrain from the use of profanity, racial or sexual inferences, or disparaging comments in the presence of Staff or Public.

Benefits

  • Site rent discount based on hours worked per week (up to 100% discount at 40 hours/week).
  • Accrued paid time off.
  • Eligibility to enroll in Horizon’s benefits package, effective on the first day of the month following 60 days of employment.
  • 20% store discount on regularly priced items, excluding alcohol, fuel, and tobacco.
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