Facilities Support Specialist Job Description

Retina Consultants of Houston • Houston, TX

6d • Hybrid

About The Position

Retina Consultants of Texas (RCTX) is seeking a Facilities Support Specialist to join their innovative team. This position is responsible for providing support for the maintenance related needs of all Retina Consultants of Texas medical buildings and facilities in Houston and San Antonio. RCTX is the largest and most respected retina-only ophthalmology practice in the United States, with 26 world-renowned physicians leading in retinal care across two major metropolitan markets. The practice emphasizes its core values of Hard Work, Authentic Care, and Innovation, investing in its people to empower them to provide the highest quality patient experience. The role offers competitive benefits for full-time eligible employees after a 60-day introductory period, including employee-paid medical, dental, vision, and other insurance options, HSA contributions, and 401(k) options. Employer-paid benefits include long-term disability, basic life insurance, 401(k) safe harbor contributions, HSA contributions, annual performance increases, certification opportunities, a rewards platform, gym membership, paid time off, and paid holidays. The pay rate is $60-70k per year and is not eligible for overtime. RCTX is an equal opportunity employer.

Requirements

• Ability to use basic carpentry, plumbing, painting, and custodial hand and electric powered tools.
• Good verbal and written communication skills, with ability to receive and respond to work assignments in both formats.
• Strong ability to converse in the English language, both spoken and written.
• Read, comprehend, and work from project plans and operating instructions.
• Maintain cooperative working relationships; demonstrate sensitivity to and respect for a diverse population.
• Detail orientation with a mindset towards meeting the company’s high standards for maintenance of facilities.
• Demonstrated time management skills and including multi-tasking.
• Ability to meet deadlines.
• Keep computerized records and prepare reports.
• Access and employ job related computer software (email, work planning, time-keeping) at an effective proficiency level.
• Works independently with limited supervision, interacting effectively with and quickly gaining the respect and support of facilities and company staff.
• Interacts with various levels of staff, patients, guests and vendors.
• High School diploma required.
• 5+ years’ experience in multiple areas of facilities management, including but not limited to electrical, plumbing, and flooring projects.
• Some experience in HVAC.
• Some experience utilizing ticketing system.
• Regularly required to use hands to finger, handle or feel.
• Frequently required to stand, walk, reach with hands and arms, climb, balance, stoop, kneel, crouch, and crawl.
• Occasionally required to sit.
• Occasionally lift and/or move equipment/supplies up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• Associates or 1-2 years of vocational technical training preferred.

Responsibilities

• Provides general and detailed maintenance of all clinic and administrative locations, including patching, painting, hardware repairs and other repair/replacement work as required.
• Performs routine facility and equipment maintenance.
• Completes and resolves facilities requests from the Helpdesk system.
• Performs routine daily inspections of assigned buildings, spaces and equipment (i.e., fire extinguishers).
• Performs general and detailed cleaning of clinic and administration spaces when needed (mopping, sweeping, vacuuming, wiping, washing, polishing and dusting all surfaces, removing trash and recycling, and cleaning restrooms, stairwells, or offices).
• Completes all documentation for work performed in a timely manner.
• Oversees and performs the duties associated with buildout projects, ensuring projects and breakdowns are completed on schedule.
• Works with and updates third party vendors to resolve facilities issues.
• Maintains an updated list of facilities management and vendor contact information.
• Travels to all clinic locations throughout the Houston and San Antonio Texas regions.
• Performs other duties as assigned.

Benefits

• Employee Paid Benefits such as Medical, Dental, and Vision, short-term disability, voluntary life insurance, accident, critical illness, hospital indemnity, pet insurance, HSA pre-taxed contributions, 401 (k) retirement savings contributions both Roth and Traditional options from starting date of hire.
• Employer Paid Benefits such as long-term disability, $25,000 basic life insurance policy, 3% 401(k) safe harbor contribution, HSA employer contributions, annual performance merit increases, certification opportunities, rewards & recognition platform, WellHub Starter Plan Gym Membership, paid time off and (8) paid holidays + (1) floating holiday annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED