Facilities Support Specialist

MSF • Helena, MT

1d • Onsite

About The Position

Montana State Fund (MSF) is seeking a Facilities Support Specialist who will help ensure our work environments remain safe, functional, and responsive to the needs of the people we serve. In this role, you will support core building access and security, facility operations, fleet management, and supply coordination, contributing directly to the smooth daily functioning of MSF’s building operations. As an integral partner within our facilities team, you will apply technical knowledge, sound judgment, and strong customer‑centered practices to keep essential systems running and support employees across the organization. This position blends hands‑on maintenance work, operational coordination, and problem‑solving, offering a unique opportunity to support both day‑to‑day facility needs and the long‑term reliability of our physical spaces. You will collaborate closely with the Facilities Coordinator, internal teams, and external vendors to triage and resolve facility requests, maintain building access systems, coordinate fleet operations, and manage critical supplies. The successful candidate brings initiative, clear communication, and a commitment to maintaining environments that allow MSF employees to work safely, comfortably, and efficiently.

Requirements

• High school diploma or equivalent
• Minimum of two (2) years building maintenance experience
• A valid driver’s license
• Customer and growth mindset
• Empathy
• Accountability
• Adaptability
• Resiliency
• Communication skills

Nice To Haves

• Basic mechanical aptitude and general vehicle knowledge.
• Technology competency in MS Office products, and ability to learn building automation systems, access control systems and preventative maintenance work order tracking.

Responsibilities

• Conduct daily access control system checks, manage employee credentialing, update access permissions, and issue badge replacements.
• Troubleshoot security software issues in coordination with IT and monitor and report out on security and access information.
• Support the building emergency response team and fulfill security escalation protocols using appropriate discretion.
• In partnership with the Facilities Coordinator, triage, assign, and track facility work requests.
• Directly resolve maintenance requests and assist with room, furniture, and event setups.
• Troubleshoots mechanical, HVAC, lighting, electrical and other issues/problems.
• Execute planned capital projects, conduct preventative maintenance and repairs, and assist with urgent/emergency facility responses.
• Understands and utilizes blueprints, repair manuals, and parts catalogs as necessary in the course of daily work.
• Collaborate with contracted vendors managing active service contracts.
• Coordinate pool vehicle reservations, schedule routine maintenance, and maintain vehicle tracking logs.
• Administer parking access and vehicle registration within the parking system.
• Assist with fleet purchasing, vendor coordination, accident reporting, and user support.
• Coordinate fleet distribution and pick up/drop off vehicles.
• Manage office and facility supply inventory, physical tracking, receiving, and internal distribution.
• Handle ordering through specialized systems (eMACs), ensuring critical mail/office inventory never lapses.
• Perform monthly supply budget oversight, expense approvals, and tracking.
• Order specialized equipment and assist with desk setups and chair adjustments.

Benefits

• Comprehensive health insurance with dental, vision, life, long-term disability and more, with optional dependent coverage.
• Flexible spending accounts for dependent care and medical expenses.
• Public employees’ retirement plan tax-deferred contributions with a generous employer match.
• Optional 457(b) deferred compensation to further increase retirement savings.
• Higher education reimbursement and other training and development programs.
• Robust personal leave, paid holidays, and extended leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED