Facilities Support Coordinator (Part-Time)
About The Position
The Facilities Support Coordinator serves as the first point of contact for visitors, employees, and external partners at City First Bank. This position blends administrative support with facilities management responsibilities, including overseeing front desk operations, mail management, supply coordination, and basic facility maintenance. The ideal candidate will be highly organized, professional, customer-focused, and adaptable, handling multiple responsibilities across administrative and facilities functions. This job is considered essential - meaning that employees in this role are required to work during normal business hours even when their normal worksite is unavailable for weather or other types of emergencies. Performs all duties as outlined in the company’s Disaster Recovery and Business Continuity Plan, which addresses emergency response, crisis/incident response, disaster recovery, and the recovery and resumption of critical business functions.
Requirements
- High school diploma or equivalent required
- Proven experience in administrative or front desk roles.
- Basic understanding of facility maintenance and office operations.
- Familiarity with safety regulations and building security procedures.
- Understanding of confidentiality protocols for handling sensitive information.
- Strong organizational and time management skills.
- Excellent verbal and written communication for professional interactions with visitors, employees, and vendors.
- Customer service skills for aiding and resolving issues promptly.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and office management systems.
- Basic troubleshooting of office equipment such as printers and copiers.
- Ability to manage multiple tasks simultaneously in a dynamic, fast-paced environment.
- Ability to stay calm and work efficiently in a fast-paced environment.
- Ability to perform physical tasks, such as lifting and moving supplies (up to 25 lbs.).
- Ability to sit or stand for long periods and perform tasks at the front desk.
Nice To Haves
- Associate’s degree preferred.
- Prior experience in facilities management or coordinating building operations.
- Familiarity with office supply management and vendor coordination.
- Experience working with maintenance and facility-related service requests.
- Strong customer service background, ideally in a corporate or office environment.
Responsibilities
- Greet visitors, direct them to appropriate departments, answer incoming calls, and maintain a professional and welcoming front desk presence.
- Receive, sort, and distribute incoming mail and packages. Manage outgoing mail, including visits to the P.O. Box three times a week. Ensure timely coordination of special mailing requests and courier services (e.g., FedEx, UPS).
- Maintain inventory and replenish breakroom supplies (coffee, water, snacks) and office supplies (printer paper, pens, etc.). Track usage and submit orders as needed.
- Maintain a log of visitors, issue badges/fobs, notify staff of arrivals, and provide escort services when required.
- Answer low-volume incoming calls and direct them to appropriate departments or individuals.
- Report facility maintenance issues (e.g., lighting, equipment) to the Facilities Manager and ensure resolution.
- Assist with setting up meeting rooms and supporting events by coordinating refreshments and ensuring the availability of required materials.
- Assist in vendor coordination, including access for contractors and vendors when necessary.
- Assist employees with general office-related inquiries, provide information on building amenities, office hours, and policies.
- Manage office access systems, including key and fob distribution, ensuring employees and contractors are properly credentialed.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
