Facilities Supervisor - University of Maryland

Capstone on Campus Management LLC•College Park, MD

8h•$74,000 - $78,000•Onsite

About The Position

The Facilities Supervisor oversees all maintenance, custodial, and facilities operations for Discovery House at the University of Maryland, a residential community serving 741 residents. This role leads the Facilities team, manages day-to-day operations, and ensures the property is safe, clean, well-maintained, and operating efficiently. The Facilities Manager partners with campus stakeholders, vendors, and staff to deliver a high-quality residential experience while supporting long-term asset preservation and operational excellence.

Requirements

High School diploma or GED required.
Minimum of 4 years of experience in student housing maintenance, property maintenance, building operations maintenance, or a related field.
Experience supervising, training, and developing full-time employees in property maintenance, facilities, and custodial positions.
Strong knowledge of building systems, including HVAC, plumbing, electrical, fire/life safety, and mechanical systems.
Experience managing preventive maintenance programs, work order systems, vendor relationships, and service contracts.
Ability to analyze data, prepare reports, manage budgets, and identify opportunities for process improvement.
Strong organizational, problem-solving, and project management skills with the ability to prioritize multiple responsibilities in a fast-paced environment.
Strong interpersonal and communication skills with the ability to collaborate effectively with residents, staff, campus partners, contractors, and vendors.
Proficiency with Microsoft Office and facilities management software systems.
Ability to move and lift to 50lbs and navigate up and down stairs.
Ability to participate in an on-call rotation and respond to campus within 30 minutes for after-hours emergencies.

Responsibilities

Oversee all maintenance, custodial, and grounds-related services, ensuring high standards of cleanliness, safety, and functionality throughout the community.
Develop and manage preventive maintenance programs to preserve assets, reduce downtime, and extend the life of building systems and equipment.
Monitor and prioritize work orders, service requests, and emergency maintenance needs, ensuring timely resolution.
Conduct routine inspections of facilities and custodial operations to identify deficiencies and implement corrective actions.
Coordinate maintenance and cleaning activities with internal teams and external vendors to ensure efficient service delivery.
Maintain accurate records of maintenance activities, inspections, and operational performance.
Supervise, train, and develop Facilities staff, including onboarding, coaching, scheduling, and performance management.
Establish clear expectations, provide ongoing feedback, and conduct performance evaluations.
Assign and monitor workloads to ensure operational efficiency and adequate coverage.
Foster a positive, accountable, and customer-focused team culture.
Address employee relations and performance concerns in accordance with company policies.
Monitor facility operations and identify opportunities for process improvements and operational efficiencies.
Coordinate maintenance schedules around resident occupancy, turnover periods, and special events.
Oversee payroll, timekeeping, inventory management, key control systems, and waste/recycling operations.
Manage vendor and contractor relationships, ensuring compliance with service agreements and performance expectations.
Support compliance with health, safety, and operational regulations through inspections, training, and corrective action follow-up.
Monitor expenditures and assist with budget management, invoice processing, and expense tracking.
Remain available for emergency response and provide support to after-hours staff as needed.
Utilize operational data and reporting to support planning, decision-making, and continuous improvement initiatives.