Responsible for the provision of customer service and managing facility maintenance, repair, and operations for a cluster of buildings, known as a zone. Reviews and interprets goals and objectives of the work area in order to resolve problems, make recommendations for changes in instructions and/or guidelines. Directs staff and/or directly participates in matters relating to budgetary issues for a zone such as strategic planning, contractual services, service level agreements, inter-accounting procedures, renovations of space, acquisitions of additional space and planned/emergency infrastructure repairs as needed. Serves as a liaison to building occupants and supervises this work by others, identifying and resolving current and potential customer service issues, working with all parties to reach a solution that is satisfactory to the customer. Directs staff in, and uses, all policies, procedures and accepted professional facility management practices to maintain the value of State of Michigan facilities. This position is responsible for a zone currently comprised of the Kalamazoo Psychiatric Hospital, 320,108 sq ft.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED