Facilities Supervisor

Blumenthal Performing A • Charlotte, NC

1d • Onsite

About The Position

Blumenthal Arts is seeking a hands-on Facilities Supervisor to support the operational excellence of its venues. This role leads daily maintenance activities while performing skilled work to ensure all facilities meet the standards of a premier performing arts organization. The Supervisor oversees Facilities Technicians, supports live events, maintains building systems, and coordinates with the City of Charlotte and external partners. This position is ideal for a working supervisor who thrives in a fast-paced, public-facing, event-driven environment. A flexible schedule is required, including evenings, weekends, and holidays, along with participation in an on-call rotation. Schedules may change frequently based on performance calendars and operational needs.

Requirements

• Associate degree or trade certification
• At least 5 years of experience in facilities maintenance, including 2 years of supervisory experience
• Strong technical knowledge of HVAC, electrical, plumbing, and building systems
• Ability to work in a fast-paced, public-facing, event driven environment
• Strong communication and organizational skills
• Hands on leadership and problem-solving skills
• Strong attention to detail and facility presentation
• Customer-service mindset aligned with patron and artist experience
• Ability to prioritize competing demands in a dynamic environment
• Effective collaboration with internal teams and external partners
• Ability to stand and walk for extended periods (often 50-75% of the workday)
• Frequent movement between buildings floors, and outdoor areas including stairs, confined/narrow backstage areas, and uneven flooring
• Ability to lift and carry 25-50 pounds regularly, and occasionally lift up to 75 pounds
• Ability to bend, stoop, kneel, crouch, and twist
• Ability to climb ladders and stairs and work at heights
• Ability to work in tight or confined spaces
• Good hand-eye coordination and manual dexterity for handling tools, controls, and equipment

Nice To Haves

• Technical or trade certifications (HVAC, electrical, plumbing, etc.) preferred
• Experience in a performing arts center, theater, arena, convention center or similar venue preferred
• Experience working in partnership with municipal agencies or public-private facilities preferred
• Familiarity with building automation systems (BAS) and CMMS platforms preferred

Responsibilities

• Supervise, schedule, and develop a team of Facilities Maintenance Technicians
• Provide daily direction, training, and performance feedback
• Serve as a working supervisor – actively participating in maintenance tasks alongside staff
• Promote a culture of safety, accountability, and high service standards.
• Perform and oversee maintenance of HVAC, electrical, plumbing, lighting, and general building systems
• Ensure all facilities – including theaters, lobbies, backstage, and support spaces – are maintained at a first-class standard
• Monitor and adjust environmental systems (temperature, airflow) to meet performer and patron comfort expectations
• Execute and track preventative maintenance programs to minimize downtime
• Maintain equipment, tools, and parts inventory
• Align maintenance activities with a complex performance and event schedule
• Ensure venues are event-ready at all times, with particular attention to public-facing areas
• Provide rapid response to facility issues during performances and high-attendance events
• Adjust work schedules and staffing to support nights, weekends, and holidays
• Ensure BA service and presentation standards are upheld in shared or city-owned facilities
• Coordinate service requests and ensure timely resolution of work orders across jurisdictional responsibilities
• Navigate and track responsibilities related to lease agreements and operating partnerships
• Maintain 24/7 operational readiness of critical systems, including HVAC, fire/life safety, and access control
• Utilize remote monitoring systems to adjust conditions as needed based on programming schedules
• Participate in on-call responsibilities to support continuous operations in a live-event environment
• Ensure compliance with OSHA standards and all applicable codes and regulations
• Conduct regular facility inspections and address safety concerns proactively
• Support emergency response readiness and incident management
• Assist in managing departmental budgets, including supplies, repairs, and service contracts
• Review and maintain documentation (work orders, timecards, invoices, maintenance reports)
• Coordinate procurement of materials and services
• Maintain key control and building access systems in coordination with security and HR
• Support small capital projects, renovations, and system upgrades
• Coordinate contractors and ensure compliance with scope, schedule and quality standards
• Identify opportunities to improve efficiency, reliability, and guest experience

Benefits

• Medical insurance with no-cost premium for employee only coverage, plus FSA and employer-funded HRA options
• Paid vacation, sick leave, and holiday time
• Life Balance Reimbursement up to $125 a month for qualifying expenses such as transportation, parking, and wellness-related memberships
• Flexible schedules
• Complimentary tickets
• Vision and dental insurance
• Retirement savings with a 3% employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree