Facilities Superintendent

City and County of Denver • Denver, CO

3d • $86,634 - $142,947 • Onsite

About The Position

The Department of General Services, Facilities Management Division (FM) is responsible for facility maintenance and management, including preventative maintenance, work order processing and reporting, vendor management and capital planning. The Facilities Management Division (FM) is responsible for managing and maintaining 7.75 million square feet across 136 buildings and structures. This includes predictive, preventative, and corrective maintenance, as well as customer service requests and project management. FM operates with six Facilities Teams, each providing a comprehensive range of building services, including plumbing, heating and cooling, electrical work, and other general building maintenance tasks.

General Services is currently seeking a strategic minded and motivated leader to serve as the Facilities Superintendent for FM Team C. The team currently consists of a Multiple Trades Supervisor, Building Engineers, Plumbers, Electricians, and Maintenance Technicians. In this role, you will manage facilities totaling 1.1 million square feet across 47 buildings. The FM Team C portfolio includes critical safety and essential infrastructure operations housed in many of these facilities.

As the Facilities Superintendent, you will coordinate operational and administrative responsibilities for assigned facilities, support the annual budget process, document and implement energy efficiency measures, and provide routine coordination and guidance to the team. You will be responsible for developing and supporting staff through coaching, training, and clear performance expectations. The role also requires strong time management skills, accurate forecasting of resource needs, and effective business relationships with internal and external partners to ensure seamless operations. To be successful, you must be able to think creatively, pay close attention to detail, juggle multiple priorities, and solve complex problems in a fast-paced environment.

Additionally, as the Facilities Superintendent, you can expect to:
Directs and supervises trade supervisors and skilled trade employees involved in the alteration, installation, maintenance, and repair of buildings, grounds, facilities, amenities, and equipment and establishes unit and staff work goals and performance standards in conjunction with departmental goals and objectives.
Plans, assigns, and evaluates the work of supervisors and staff members, provides technical expertise to staff, and recommends changes in practices and procedures to increase operating efficiency and expedite workflow.
Develops and implements operational policies, long range, and short-term planning initiatives in accordance with departmental plans and objectives and ensures policies and plans are regularly evaluated and updated.
Develops and manages the budget for the work function(s) and allocates funds within the budget to accomplish objectives.
Coordinates projects with other city agencies, departments, and customers and handles sensitive public relations problems.
Implements safety and security standards and develops procedures to ensure compliance.
Develops or modifies work plans, methods, and procedures and determines work priorities.
Inspires, motivates, and guides others toward goals, coaches, mentors, and challenges staff, adapts leadership styles to various situations, and models high standards of honesty, integrity, trust, openness, and respect for individuals by applying these values daily.
Assigns and distributes work, reviews work for accuracy and completeness and returns assignments with recommendations for proper completion.
Resolves problems encountered during daily operations and determines standards for problem resolution including escalations from clients.
Develops the performance enhancement plan, documents performance, provides performance feedback, and formally evaluates the work of employees.
Responds to formal and informal employee grievances and prepares written response.
Documents employee performance and conduct concerns and prepares letters of reprimand and formal disciplinary recommendations, as appropriate.
Provides work instruction and assists employees with difficult and/or unusual assignments.
Inspects and approves contract work in progress and upon completion to ensure compliance with approved plans and specifications.

Requirements

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• Four (4) years of supervisory skilled trades experience in the maintenance, repair and construction of buildings and facilities.
• Requires a valid Driver’s License at the time of application.
• Licenses and certifications must be kept current as a condition of employment.
• Internal Candidates Only: Please note that probationary employees are not eligible to apply to open positions until they’ve successfully passed probation. Please only apply if you have already passed probation.

Nice To Haves

• A Bachelor’s Degree
• At least six years of experience as Building Manager in high-rise Class-A office space located in a major metropolitan area
• BOMI designation such as Systems Maintenance Administrator (SMA) or Systems Maintenance Technician (SMT)
• IFMA credential such as Facilities Management Profession (FMP) or Sustainability Facility Professional (SFP)
• LEED Credential
• IREM or BOAC designation
• At least three years of supervisory experience in facilities management and maintenance of commercial properties
• At least three years of experience as a supervisor of journey-level skilled craft workers
• Knowledge of Building Codes across all trades: Electrical, Plumbing, HVAC, Building Keyways and basic construction
• Strong organizational and leadership skills
• Knowledge of modern building operations and maintenance

Responsibilities

• Directs and supervises trade supervisors and skilled trade employees involved in the alteration, installation, maintenance, and repair of buildings, grounds, facilities, amenities, and equipment and establishes unit and staff work goals and performance standards in conjunction with departmental goals and objectives.
• Plans, assigns, and evaluates the work of supervisors and staff members, provides technical expertise to staff, and recommends changes in practices and procedures to increase operating efficiency and expedite workflow.
• Develops and implements operational policies, long range, and short-term planning initiatives in accordance with departmental plans and objectives and ensures policies and plans are regularly evaluated and updated.
• Develops and manages the budget for the work function(s) and allocates funds within the budget to accomplish objectives.
• Coordinates projects with other city agencies, departments, and customers and handles sensitive public relations problems.
• Implements safety and security standards and develops procedures to ensure compliance.
• Develops or modifies work plans, methods, and procedures and determines work priorities.
• Inspires, motivates, and guides others toward goals, coaches, mentors, and challenges staff, adapts leadership styles to various situations, and models high standards of honesty, integrity, trust, openness, and respect for individuals by applying these values daily.
• Assigns and distributes work, reviews work for accuracy and completeness and returns assignments with recommendations for proper completion.
• Resolves problems encountered during daily operations and determines standards for problem resolution including escalations from clients.
• Develops the performance enhancement plan, documents performance, provides performance feedback, and formally evaluates the work of employees.
• Responds to formal and informal employee grievances and prepares written response.
• Documents employee performance and conduct concerns and prepares letters of reprimand and formal disciplinary recommendations, as appropriate.
• Provides work instruction and assists employees with difficult and/or unusual assignments.
• Inspects and approves contract work in progress and upon completion to ensure compliance with approved plans and specifications.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED