Facilities Services & Program Manager

Truist Bank • Charlotte, NC

1d • Onsite

About The Position

The Facilities Services and Programs Manager is responsible for day-to-day oversight of Facilities Operations policies, processes and procedures, overseeing smaller strategic vendor relationships and their day-to-day activities as well as leading and executing facilities infrastructure programs that are transformational in nature for Truist within the Corporate Real Estate and Workplace division. This position will be 5 days in office in our Charlotte location

Requirements

• Bachelor’s degree in Business, Finance, Construction Services field, or equivalent education and related training or experience
• Minimum of five years of experience in real estate, facility management, vendor management or relevant services.
• Broad facility management knowledge with an emphasis on: centralized services, ongoing repair and maintenance, budgeting processes, financial reporting and day-to-day operations.
• Strong leadership and communication skills with ability to lead projects of significance and risk exposure.
• Ability to think critically and strategically, multi-task, and drive change.
• Strong quantitative and analytic abilities
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel, occasionally overnight

Nice To Haves

• Program and/or project management experience.
• Previous experience in the real estate and facilities management industry, financial services or banking industry.
• Working knowledge of architectural, electrical and mechanical systems.
• Working knowledge of real estate leases, contracts and related documents.
• Vendor management experience.

Responsibilities

• Responsible for creation, processing, quality assurance, risk mitigation and execution of controls necessary for day-to-day work within Facilities Operations and with our strategic vendor partners.
• Identify, prioritize and execute upon large infrastructure capital programs designed to enable long term efficiency of facility assets. Oversee these assigned infrastructure projects from conception to completion to ensure achievement of business needs, while providing accurate documentation and costs for project modeling and annual plan.
• Identify and resolve technical, operational, risk management, business and organizational challenges within Facility Operations.
• Solve routine and unique problems of high complexity by analyzing possible solutions using experience, judgment and precedents.
• Manage Facility Operations expenses and capital budgeting in a manner that optimizes expenditures and achieves desired results
• Make leadership decisions within established policies, procedures and established objectives.
• Facilitate cross-functional initiatives with personnel from other functional areas at Truist and within CREW for successful change management and other special projects.
• Focus on enhancing knowledge of Truist’s processes, culture and clients. Impact the quality of our own work and the work of others on the team.

Benefits

• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees