Facilities Services Manager

Richmond Community Serv•Yonkers, NY

About The Position

In this high-impact leadership role, you’ll oversee Housekeeping, Laundry, and Maintenance operations, lead a dedicated team, and ensure our facilities are always safe, compliant, and ready to support the individuals we serve. This is an exciting opportunity to shape operations, drive improvements, and be a key partner across the organization.

Requirements

Proven leadership experience in facilities, maintenance, or environmental services
Strong knowledge of compliance, audits, and regulatory standards (OPWDD experience a plus!)
Hands-on, solutions-oriented manager who leads by example
Comfortable using systems like ADP, ticketing platforms, and reporting tools
Excellent communication, organization, and problem-solving skills

Responsibilities

Lead and support facilities staff through all stages of employment, including coaching, performance management, and development
Oversee daily operations for housekeeping, laundry, and maintenance service
Ensure compliance with OPWDD, ICF, and IRA regulations and maintain constant inspection readiness
Manage preventive maintenance programs, site inspections, and safety audits
Review and approve bi-weekly payroll in ADP with a focus on accuracy and compliance
Track budgets, analyze maintenance trends, and report on operational performance
Manage and optimize the electronic maintenance ticketing system and SLAs
Coordinate staff training and deliver ongoing in-service education
Partner with program leadership to eliminate silos and drive operational excellence
Play a key role in regulatory surveys, audits, and continuous improvement initiatives