Facilities Services Coordinator – JLL

JLL•Silver Spring, MD

20h•Onsite

About The Position

JLL empowers individuals to shape the future of real estate by combining world-class services, advisory, and technology for clients. The company is committed to hiring talented people, empowering them to thrive, grow meaningful careers, and find a place where they belong. This role is for a Facilities Services Coordinator who will coordinate departmental needs related to office space, moves, furniture, equipment, and telecommunications, while managing multiple planned and unexpected renovation projects. The coordinator will provide direct support for small to medium-scale move projects, space planning, and vendor coordination, acting as a liaison between internal stakeholders and external service providers. JLL fosters a culture of collaboration, locally and globally, to create transformative solutions for the real estate industry, supporting employee well-being, inclusivity, and belonging. JLL is a leading global commercial real estate and investment management company, a Fortune 500® company with operations in over 80 countries, helping clients buy, build, occupy, manage, and invest in various properties.

Requirements

Associate's degree in facilities management, business, or related field, or equivalent work experience
Minimum 1-2 years of experience in facility administration, property management, or related field
Superior customer service skills and client-focused orientation
Excellent verbal and written communication skills for professional stakeholder engagement
Strong organizational skills and attention to detail for accurate project management
Proficiency with Microsoft Office Suite, particularly Excel for report generation
Ability to work effectively in fast-paced environment while managing multiple priorities

Nice To Haves

Bachelor's degree in facilities management, business, or related field
Experience with move project coordination and space planning
Knowledge of telecommunications and office equipment setup processes
Understanding of vendor management and procurement processes
Experience with CMMS systems

Responsibilities

Coordinate and manage small to medium-scale move projects from initiation to completion
Develop basic space plans and conduct walk-throughs with vendors and staff to determine project scope
Process Moves/Adds/Changes (MAC) requests and coordinate employee workspace modifications
Manage work orders and track maintenance activities to completion using CMMS systems
Coordinate with internal and external vendors to deliver multi-disciplinary services including emergency response, parking, security access, conferencing, signage, and office equipment
Process vendor invoices and approve billings within established guidelines
Provide facility reports to various organizational groups as requested