Facilities Services Coordinator – JLL

JLL•Silver Spring, MD

1d•Onsite

About The Position

As a Facilities Services Coordinator at JLL, you will coordinate departmental needs regarding office space, moves, furniture, equipment, and telecommunications while managing multiple planned and unexpected renovation projects. This role requires you to provide direct support for small to medium-scale move projects, space planning, and vendor coordination while serving as a liaison between internal stakeholders and external service providers. Your day-to-day will involve coordinating and managing small to medium-scale move projects from initiation to completion, developing basic space plans and conducting walk-throughs with vendors and staff to determine project scope, processing Moves/Adds/Changes (MAC) requests and coordinating employee workspace modifications, managing work orders and tracking maintenance activities to completion using CMMS systems, coordinating with internal and external vendors to deliver multi-disciplinary services including emergency response, parking, security access, conferencing, signage, and office equipment, processing vendor invoices and approving billings within established guidelines, and providing facility reports to various organizational groups as requested.

Requirements

Associate's degree in facilities management, business, or related field, or equivalent work experience
Minimum 1-2 years of experience in facility administration, property management, or related field
Superior customer service skills and client-focused orientation
Excellent verbal and written communication skills for professional stakeholder engagement
Strong organizational skills and attention to detail for accurate project management
Proficiency with Microsoft Office Suite, particularly Excel for report generation
Ability to work effectively in fast-paced environment while managing multiple priorities

Nice To Haves

Bachelor's degree in facilities management, business, or related field
Experience with move project coordination and space planning
Knowledge of telecommunications and office equipment setup processes
Understanding of vendor management and procurement processes
Experience with CMMS systems

Responsibilities

Coordinate and manage small to medium-scale move projects from initiation to completion
Develop basic space plans and conduct walk-throughs with vendors and staff to determine project scope
Process Moves/Adds/Changes (MAC) requests and coordinate employee workspace modifications
Manage work orders and track maintenance activities to completion using CMMS systems
Coordinate with internal and external vendors to deliver multi-disciplinary services including emergency response, parking, security access, conferencing, signage, and office equipment
Process vendor invoices and approve billings within established guidelines
Provide facility reports to various organizational groups as requested