Facilities Project Manager

JLL•Chicago, IL

1d•$95,000 - $120,000•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Serve as the single point of accountability for vendor contract performance and for the planning, procurement, and delivery of small facilities projects. Ensure vendors deliver the full contracted scope at the agreed quality and cost, and that every project follows one consistent process from request through closeout. Lead, coach, and develop direct reports.

Requirements

Bachelor's degree in engineering, construction management, facilities management, or a related field, or equivalent experience.
7+ years in facilities management, construction, or project management, ideally in healthcare or another critical environment.
2+ years of supervisory or team development experience.
Demonstrated experience writing scopes, managing bids, and administering fixed-price and time-and-materials contracts.
Experience managing project or contract budgets and reconciling vendor invoices.
Working knowledge of building systems (HVAC, plumbing, electrical, life safety) sufficient to evaluate scope and quality.
Strong negotiation, documentation, and stakeholder communication skills.
Proficiency with CMMS/work order systems and Excel.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

PMP or equivalent preferred.
Familiarity with healthcare facility requirements (ICRA, life safety, accreditation standards) preferred.

Responsibilities

Own the master register of vendor and subcontractor agreements: scope, term, pricing, and the responsible account team member.
Own performance management of fixed-cost contracts. Make the final determination on whether work performed meets the contracted scope, frequency, and quality standard, in consultation with technical leads and Sourcing Manager
Participate in vendor performance reviews with Sourcing Manager and drive scope gaps, quality issues, and corrective actions to resolution.
Input into vendor contract renewals, rebids, and scope revisions, including benchmarking and recommending whether to renew, renegotiate, or replace.
Serve as the escalation point for commercial disputes, change orders, and extra-work requests.
Maintain oversight of a single project log (status, budget, schedule, owner) and triage incoming project requests.
Develop scopes of work, issue bid packages, lead bid leveling, and recommend awards with clear cost and risk rationale.
Manage projects from award through closeout: schedule, cost, change control, quality inspection, punch lists, and documentation.
Coordinate with clinical and operational stakeholders on access, shutdowns, and scheduling in a 24/7 hospital environment, including infection control, life safety, and interim measures.
Ensure vendor compliance with site safety, permitting, and regulatory requirements.
Define and enforce a standard project process (intake, scope template, bid, approval, execution, closeout) used by all project owners on the account.
Own the project and vendor contract budget: forecasting, commitments, cost tracking, and monthly variance reporting.
Reconcile invoices against work performed and approved scope before payment approval.
Partner with finance and the capital project management lead so contract and project spend aligns with operating and capital budgets and client reporting.
Flag cost risks and recommend corrective action early.
Work with JLL sourcing on vendor selection, contract terms, pricing, and renewals.
Follow defined approval thresholds and delegation of authority for awards, change orders, and extra work.
Support vendor onboarding and compliance requirements.
Supervise, coach, and develop direct reports, setting priorities, delegating administrative work, and reviewing output for quality.
Build direct report's technical knowledge through scope-verification checklists, site walks, and progressively larger project ownership.
Conduct regular one-on-ones and support performance and development planning.
Partner with technical leads and the Account Director on vendor strategy, risk, and client communication.
Identify patterns (repeat failures, vendor underperformance, recurring project types) and recommend proactive solutions.
Report contract status, cost variances, and risks to the Account Director monthly, in a form suitable for client leadership.
Recommend vendor modifications (adds, changes, cancellations) based on performance management outcomes.