Facilities Operations Specialist

DFCU Financial•Dearborn, MI

About The Position

FACILITIES OPERATIONS SPECIALIST The Opportunity: Work directly with branch teams to ensure building conditions meet established expectations and serve as a primary point of contact for resolving building-related issues. Oversee capital improvements for assigned locations and ensure the effective operation of life safety and banking equipment. Apply a hands-on approach to correcting deficiencies and completing select work in-house to reduce cost and improve service. What You’ll Do: Conduct regular site visits for assigned locations and ensure facilities' appearance and conditions meet established standards. Correct facilities-related deficiencies through hands-on repairs or coordination of contracted services and serve as the primary point of contact for building-related emergencies. Perform basic carpentry, mechanical troubleshooting, and repairs as assigned or when appropriate. Assist with identifying capital improvement needs, defining project scope, and obtaining proposals for management review and approval. Manage capital budgets and oversee construction and renovation projects, including coordinating contractors and reviewing and approving related invoices. Provide first-line assessment of maintenance and building system issues; complete on-site repairs when feasible; consult with leadership, as appropriate; and engage approved vendors as needed. Manage due diligence, proposal acquisition, and implementation of landscaping, snow removal, janitorial, pest control, and related building services for assigned locations. Manage the installation, servicing, and performance of vaults, safes, teller undercounter systems, drive-up VAT systems, and fire alarm systems, including performing and documenting annual fire system inspections. Coordinate and support special requests and events at assigned locations. Support the Maintenance Supervisor by leading or working directly with Maintenance Technicians on in-house, small-scale carpentry projects and repairs. Act as back-up to the Maintenance Supervisor and Facilities Services Supervisor as needed. Supervise the performance of assigned vendors and contractors and direct team members on specific tasks as assigned. What You’ll Need: High school diploma or equivalent; college degree in construction management, facility management or related field preferred.3+ years of experience in facilities management or commercial construction.Two years vendor management preferred. Two years of project management experience preferred. Ability to plan, organize and monitor project tasks. Valid Michigan driver’s license with acceptable driving record. Ability to move 50 lbs. 24x7 on call availability for emergency and alarm calls. Use of personal vehicle for business-related activities. Evening, weekend, holiday, and overtime hours as required. Frequent travel between branch locations as required. Proficient in Microsoft 365. Demonstrated analytical and problem-solving skills. Able to initiate and embrace change. Excellent interpersonal skills, including written and verbal communication and ability to work in a team environment.

Requirements

High school diploma or equivalent; college degree in construction management, facility management or related field preferred.
3+ years of experience in facilities management or commercial construction.
Two years vendor management preferred.
Two years of project management experience preferred.
Ability to plan, organize and monitor project tasks.
Valid Michigan driver’s license with acceptable driving record.
Ability to move 50 lbs.
24x7 on call availability for emergency and alarm calls.
Use of personal vehicle for business-related activities.
Evening, weekend, holiday, and overtime hours as required.
Frequent travel between branch locations as required.
Proficient in Microsoft 365.
Demonstrated analytical and problem-solving skills.
Able to initiate and embrace change.
Excellent interpersonal skills, including written and verbal communication and ability to work in a team environment.

Nice To Haves

college degree in construction management, facility management or related field preferred.
Two years vendor management preferred.
Two years of project management experience preferred.

Responsibilities

Conduct regular site visits for assigned locations and ensure facilities' appearance and conditions meet established standards.
Correct facilities-related deficiencies through hands-on repairs or coordination of contracted services and serve as the primary point of contact for building-related emergencies.
Perform basic carpentry, mechanical troubleshooting, and repairs as assigned or when appropriate.
Assist with identifying capital improvement needs, defining project scope, and obtaining proposals for management review and approval.
Manage capital budgets and oversee construction and renovation projects, including coordinating contractors and reviewing and approving related invoices.
Provide first-line assessment of maintenance and building system issues; complete on-site repairs when feasible; consult with leadership, as appropriate; and engage approved vendors as needed.
Manage due diligence, proposal acquisition, and implementation of landscaping, snow removal, janitorial, pest control, and related building services for assigned locations.
Manage the installation, servicing, and performance of vaults, safes, teller undercounter systems, drive-up VAT systems, and fire alarm systems, including performing and documenting annual fire system inspections.
Coordinate and support special requests and events at assigned locations.
Support the Maintenance Supervisor by leading or working directly with Maintenance Technicians on in-house, small-scale carpentry projects and repairs.
Act as back-up to the Maintenance Supervisor and Facilities Services Supervisor as needed.
Supervise the performance of assigned vendors and contractors and direct team members on specific tasks as assigned.