Facilities Operations Specialist

DFCU Financial • Dearborn, MI

3d • Hybrid

About The Position

Work directly with branch teams to ensure building conditions meet established expectations and serve as a primary point of contact for resolving building-related issues. Oversee capital improvements for assigned locations and ensure the effective operation of life safety and banking equipment. Apply a hands-on approach to correcting deficiencies and completing select work in-house to reduce cost and improve service.

Requirements

• High school diploma or equivalent; college degree in construction management, facility management or related field preferred.
• 3+ years of experience in facilities management or commercial construction.
• Valid Michigan driver’s license with acceptable driving record.
• Ability to move 50 lbs.
• 24x7 on call availability for emergency and alarm calls.
• Use of personal vehicle for business-related activities.
• Evening, weekend, holiday, and overtime hours as required.
• Frequent travel between branch locations as required.
• Proficient in Microsoft 365.
• Demonstrated analytical and problem-solving skills.
• Able to initiate and embrace change.
• Excellent interpersonal skills, including written and verbal communication and ability to work in a team environment.

Nice To Haves

• Two years vendor management preferred.
• Two years of project management experience preferred.
• Ability to plan, organize and monitor project tasks.

Responsibilities

• Conduct regular site visits for assigned locations and ensure facilities' appearance and conditions meet established standards.
• Correct facilities-related deficiencies through hands-on repairs or coordination of contracted services and serve as the primary point of contact for building-related emergencies.
• Perform basic carpentry, mechanical troubleshooting, and repairs as assigned or when appropriate.
• Assist with identifying capital improvement needs, defining project scope, and obtaining proposals for management review and approval.
• Manage capital budgets and oversee construction and renovation projects, including coordinating contractors and reviewing and approving related invoices.
• Provide first-line assessment of maintenance and building system issues; complete on-site repairs when feasible; consult with leadership, as appropriate; and engage approved vendors as needed.
• Manage due diligence, proposal acquisition, and implementation of landscaping, snow removal, janitorial, pest control, and related building services for assigned locations.
• Manage the installation, servicing, and performance of vaults, safes, teller undercounter systems, drive-up VAT systems, and fire alarm systems, including performing and documenting annual fire system inspections.
• Coordinate and support special requests and events at assigned locations.
• Support the Maintenance Supervisor by leading or working directly with Maintenance Technicians on in-house, small-scale carpentry projects and repairs.
• Act as back-up to the Maintenance Supervisor and Facilities Services Supervisor as needed.
• Supervise the performance of assigned vendors and contractors and direct team members on specific tasks as assigned.

Benefits

• Potential for a hybrid work schedule
• 401k plan match, dollar for dollar up to 4%
• 401k additional employer contribution after one year at 5%
• Employee bonus program
• Medical, dental and vision insurance effective date of hire
• Health savings account (HSA)
• Flexible spending accounts for medical and dependent care expenses
• Adoption assistance for qualified expenses maximum $10,000 per child
• Wellness initiatives and reimbursements
• Pre-paid legal services plan
• Identity protection plan
• Accident supplemental plan
• Short & long term disability plans paid for by company
• Company provided basic life insurance of $50,000 plus supplemental for employee, spouse and child
• Pet Insurance
• Free financial planning assistance
• Numerous fun employee events throughout the year
• Volunteer and community engagement opportunities
• Employee loan discounts (closed-end loans)
• Service / anniversary awards
• Employee discounts for company logo wear
• Employee referral payouts for recruiting your friends and family
• Paid lunch time
• Tuition reimbursement / Education assistance
• Ongoing training opportunities
• Leadership development program
• Paid time off
• Paid holidays (13 per year)
• Flexible scheduling for students

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED