Facilities Operations Specialist, Services

Rivian•Normal, IL

4h•Onsite

About The Position

At Rivian, we are tasked with providing a world-class environment for our employees and visitors. As the Specialist, Facilities Operations, Services, you will serve as the tactical lead for our site-wide facility programs, with a heavy emphasis on On-Site Waste Logistics and Material Flow. You will act as the "boots-on-the-ground" auditor and the secondary Point of Contact (POC) for our 3rd-party vendors. Your mission is to ensure that our service partners execute their Statement of Work (SOW) to the letter, maintaining consistent data integrity, financial accuracy, and a constant state of audit-readiness across the facility.

Requirements

5+ years in Facilities Operations, Industrial Logistics, or Vendor Management, preferably in a high-volume, 24/7 manufacturing environment.
Proven ability to verify 3rd-party data, identify "wasteful spend," and hold partners accountable to strict contract terms.
High proficiency in Microsoft Excel (pivot tables, VLOOKUPs) and Google Workspace (Sheets, Docs, Drive) for data reconciliation and team collaboration.
Strong understanding of industrial waste systems (compactors/balers) and internal "hub-and-spoke" collection models.
Familiarity with Lean Manufacturing (Kaizen/5S), Environmental, Social, and Governance (ESG) reporting, and Zero-Waste-to-Landfill initiatives.
Exceptional ability to translate complex field data into clear, concise summaries for Facilities Leadership.

Responsibilities

Act as the daily tactical lead for the On-Site Waste vendor and other 3rd-party facility contracts. Audit labor levels, equipment uptime, and adherence to internal Service Level Agreements (SLAs).
Ensure vendors are accurately capturing all required data points at the source. Cross-reference vendor logs against hauler weights to protect commodity revenue and validate all facility service invoices.
Conduct regular inspections of waste areas and vendor work zones. Hold cross functional partners accountable for 5S (Sort, Set in Order, Shine, Standardize, Sustain) standards, spillage control, and dock cleanliness to ensure the site is always "tour-ready."
Identify gaps in current processes and transition reactive vendor requests into scheduled, predictable routes. Lead training initiatives and use "Gemba" walks (on-site observations) to identify and resolve waste contamination.
Serve as the first line of defense for daily operational hurdles, escalating only high-level decisions and performance summaries to the Project Manager.
Monitor vendor safety compliance in the field, ensuring 100% adherence to Personal Protective Equipment (PPE) requirements and Material Handling Equipment (MHE) certifications.