Facilities Operations Manager
About The Position
Block by Block is seeking an Operations Manager to oversee the Cleaning Ambassador Program for the Sports Complex. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of employees, and a passion for creating a great experience. This role offers the opportunity to impact your community by creating a welcoming and vibrant downtown experience, with opportunities for professional development and career advancement within a positive, skilled, and dependable team culture. You will lead a team of innovators to continually improve the quality of our program and visitor experience.
Requirements
- High School Diploma Required
- Minimum of 5 years Management Experience in one of the industries listed in the job posting.
- Expert Customer Service Skills -- Must lead by example with their friendliness and with a positive attitude.
- Expert Judgement -- must be comfortable and competent in order to make decisions based on information available.
- Excellent Communication Skills
- Expert in level technology and computer skills
- Must have a strong background with proficiency in MS Word, MS Excel and MS Outlook.
Nice To Haves
- College or Extended Education preferred.
- Management experience in facilities operations, janitorial/environmental services, groundskeeping, property management, public spaces administration, or retired military personnel.
- Outgoing, positive, and personable.
- Thrives in dynamic environments and enjoys varied tasks.
- Enjoys working outside in varying weather conditions.
- Loves interacting with people and making their day.
- Is a problem solver and innovator.
- Strong communication and narration abilities.
Responsibilities
- Hiring and training a positive, skilled, and dependable team.
- Adjusting the deployment of resources to match changing needs.
- Identifying and solving problems to improve program quality.
- Procuring and managing inventory of supplies and equipment.
- Hands-on working management in the field to provide coaching, mentoring, and continuous training.
Benefits
- $70K - $75K
- annual bonus
- paid weekly
- pay advance before pay day
- great benefits
- Opportunities for professional development and career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
