Facilities Operations Manager - 2nd Shift

Block by Block•Arvada, CO

22d•Onsite

About The Position

Block by Block is seeking an Operations Manager to oversee our outdoors Cleaning Ambassador program. This role requires advanced client relationship management skills to manage daily district program operations and deliver continual program improvements. We're looking for someone with strong managerial skills, a great work ethic, experience supervising a team of employees, and a passion for creating a great experience.

Requirements

High School Diploma required, college or extended education preferred.
Minimum of 5 years management experience, preferably in facilities operations or groundskeeping/landscaping.
Computer Proficiency using Microsoft Excel, Outlook, Teams
Expert Customer Service Skills -- Our entire mission is to be friendly and engaging. Must lead by example with their friendliness and with a positive attitude.
Expert Judgement -- must be comfortable and competent in order to make decisions based on information available.
Excellent Communication Skills

Nice To Haves

Outgoing, positive, and personable.
Enjoys working outside in varying weather conditions.
Loves interacting with people and making their day.
Is a problem solver and innovator.
Strong communication and narration abilities.
Understands Quality Assurance and exceeds client and team expectations.
Decisive and able to make quick, effective decisions.

Responsibilities

Hiring and training a positive, skilled, and dependable team.
Adjusting the deployment of resources to match changing needs.
Identifying and solving problems to improve program quality.
Procuring and managing inventory of supplies and equipment.
Reporting outcomes through various channels (spreadsheets, Kronos Timekeeping, Budgets).
Hands-on working management in the field to provide coaching, mentoring, and continuous training.