Facilities Manager

Entrepreneurs First • ,

57d • Onsite

About The Position

Geographically based in San Francisco, you will own the physical spaces that power our US programs. Keeping our beautiful 501 Folsom office and our Founder Residences running flawlessly so that founders and the EF team can do their best work. Our SF site is the global hub for EF founders and companies from across the world. As part of the Talent Agent model we bring together exceptional individuals who live together in our Founder Residences and work out of our 501 Folsom office. Joining the US operations team, you will be the person who makes our spaces feel uniquely special - safe, well-maintained, and welcoming. You will play an integral role in building EF’s reputation as one of the best places in the world to build an early-stage company. This role requires you to be able to work up to five days a week across our San Francisco office and Founder Residences, and to be reachable for site emergencies outside of standard hours.

Requirements

• Hands-on experience managing and getting the best from vendors, including sourcing and working closely with external suppliers (contractors, cleaners, handypeople, security) and holding them accountable.
• Experience owning budgets and spending decisions, including tracking and reconciling spend, weighing trade-offs, and finding cost-efficient solutions.
• Hands-on approach, comfortable with ambiguity and juggling priorities.
• Calm, methodical, and determined problem-solving approach, with the ability to think on your feet and take ownership.
• Clear communicator who builds trusted relationships with founders, the EF team, landlords, and vendors.
• High EQ and ability to flex communication style.
• Team player who colleagues trust to 'make things happen'.
• Ability to work up to five days a week across the San Francisco office and Founder Residences.
• Willingness to be reachable for site emergencies outside of standard hours.

Nice To Haves

• Experience bringing structure and process to environments that lack it.
• Experience building systems that let teams operate at the highest level.
• Experience making confident decisions with available information and knowing when to escalate.
• Comfortable rolling up your sleeves and fixing problems or knowing who to call.
• Ability to flourish in fast-paced environments with high levels of change, switching context easily and keeping multiple locations running at once.
• Ability to handle sensitive resident issues with discretion.

Responsibilities

• Own and maintain the 501 Folsom office, creating an environment where founders and the EF team thrive. This includes day-to-day upkeep, managing relationships with the building landlord and property management, overseeing cleaning and maintenance vendors, running equipment audits, and keeping the space fully stocked and presentable at all times.
• Manage our Founder Residences end-to-end, including move-ins and move-outs, furnishings and supplies, coordinating cleaning and laundry services, resolving maintenance issues quickly, liaising with landlords and property managers, and ensuring each residence is safe and comfortable.
• Own health, safety and compliance across all sites, including risk assessments, fire safety and emergency procedures, first aid provisions, and ensuring compliance with local regulations and lease agreements.
• Manage vendors, budgets and facilities spend, including sourcing, negotiating with, and managing external vendors. Track and reconcile spend, and find cost-efficient ways to deliver the best environment.
• Support seamless event operations by providing the facilities backbone for events, including room set-up and reset, AV and equipment readiness, access and security, catering logistics, and ensuring the space looks and runs to the highest standard.
• Provide general operational and IT support, including basic IT operations across sites (e.g. wifi and AV troubleshooting, device set-up, escalating to IT where needed).

Benefits

• Competitive salary and generous upside potential based on performance
• Generous PTO allowance, including a two-week global office closure over the end of year holidays
• Flexible health benefits provided by Aetna and Kaiser
• A Learning & Development allowance to purchase any product or service that will contribute to your personal or professional development
• Enhanced parental leave, plus broader leave policies
• A buzzing work environment full of technical founders working on world-changing businesses
• The opportunity to supercharge your learning by working with a diverse global team across Europe, Asia and North America

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed