Facilities Manager

JLL•Rosemead, CA

8d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As a Facilities Manager at JLL, you will serve as the single point of contact for daily FM operations and management across assigned sites. This role is pivotal in delivering exceptional client service while managing both technical and administrative teams to ensure contractual commitments are fulfilled at all times. You will represent JLL's partnership management values in service, performance, compliance, ethics, people management, and relationship building, directly contributing to JLL's mission of creating transformative solutions for the real estate industry.

Requirements

Bachelor's degree or equivalent work experience in Facilities Management
Minimum 5 years of facility management experience with corporate or third-party service providers
Strong business acumen including financial planning and analysis capabilities
Proven ability to manage within budget and time constraints
Strong interpersonal and supervisory skills
Strong analytical, organizational, and presentation skills
Experience with commercial goals management for FM operations

Nice To Haves

Experience with multi-site facility management operations
Knowledge of JLL Experience Clean Supplier Partnership program requirements
Familiarity with Workday HR guidelines and documentation processes
Background in implementing innovative cost-reduction programs and procedures
Experience with client service reporting and communication protocols

Responsibilities

Serve as the primary contact for daily facilities management operations across single or multiple assigned sites
Matrix manage technical and administrative staff while maintaining responsibility for team performance and morale
Collaborate with supply chain teams to define scope, coordinate supplier walk-throughs, and manage supplier performance
Maintain regular HR contact for people management, Learning & Development programs, and leave planning
Establish annual budgets and track expenses against budget according to client processes
Monitor KPI performance targets and SLA compliance, implementing corrective actions as needed
Lead participation in local JLL and account innovation programs while redeploying best practices from other teams