Facilities Manager

JLL • Chicago, IL

6d • Onsite

About The Position

As a Facilities Manager supporting our financial services clients, you'll serve as the trusted on-site leader responsible for delivering exceptional workplace experiences that enable business performance. This role demands a strategic mindset combined with hands-on operational excellence, as you'll oversee all aspects of facility operations including maintenance, vendor management, space planning, health and safety compliance, and employee services.

Requirements

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis
• 5 + years industry experience either in the corporate environment, third party service provider, or as consultant
• Strong leadership & management skills
• Strong interpersonal skills
• Strong communication and presentation skills
• Proficient in MS programs such as Excel, PowerPoint, Outlook, etc.
• Computer proficiency in CMMS systems

Nice To Haves

• Facilities Management Professional (FMP), Certified Facility Manager (CFM), or similar professional certification
• Previous experience supporting financial services clients or working in highly regulated corporate environments with stringent security and compliance requirements

Responsibilities

• Support the IFM Director in implementing strategic goals and projects while developing innovative programs and processes that reduce operating costs and increase productivity in partnership with client stakeholders
• Oversee all facilities reporting requirements including monthly, quarterly, and annual reports, ensuring accurate documentation and timely delivery in accordance with client policies and record-keeping standards
• Manage work assignments and performance of building technicians, vendors, and contractors, ensuring seamless service delivery that meets established service levels within prescribed budgets
• Lead the development and management of capital and expense budgets, preparing operating reports, monthly forecasts, and variance analyses in close collaboration with client representatives
• Ensure client satisfaction by providing responsive leadership and creative solutions that maintain positive relationships and seamlessly integrate real estate and facilities operations
• Drive achievement of Key Performance Indicators outlined in the annual performance plan and Objectives of the Performance Agreement for the position
• Manage the CMMS system with strict adherence to all work order processes and procedures, ensuring accurate tracking and documentation of facility activities
• Oversee contractor activities on-site, ensuring compliance with all client and JLL policies related to service delivery, safety, and regulatory requirements
• Supervise the overall delivery of contracted services, verifying that all services meet quality standards and compliance obligations established by both the client and JLL
• Manage small facilities management projects as requested and perform additional duties as assigned to support operational excellence

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level