Facilities Maintenance Manager
About The Position
The Facilities Maintenance Manager oversees the maintenance and upkeep of facilities, manages the maintenance team, and develops and implements maintenance programs to keep facility systems functioning optimally. The role tracks key performance indicators (KPIs) and ensures performance targets are met. It also provides technical expertise and support for the successful implementation and adoption of services. The position includes active participation in business development, including pricing, presentations, and prospective client engagements. The manager collaborates with cross-functional teams and stakeholders to develop account strategies, source new services, meet operational requirements, and ensure compliance with applicable regulations and standards. The role also emphasizes mentoring team members, maintaining stakeholder relationships, and proactively communicating with clients to ensure service continuity.
Requirements
- Strong technical knowledge of facilities systems.
- Experience developing and implementing maintenance programs, including KPIs for preventive, proactive, and corrective maintenance; tracking MTTR and MTBF; and measuring performance against targets.
- Excellent communication and interpersonal skills, with the ability to work effectively with a range of stakeholders.
- Strong leadership skills and the ability to manage teams of various sizes and coach and mentor new and existing team members.
- Ability to work independently and make decisions with minimal supervision.
Nice To Haves
- Bachelor's degree preferred in Facilities Management or Business Administration.
- Four or more years of operational experience in facilities operations and maintenance in industrial, commercial, semiconductor, or mission-critical environments.
Responsibilities
- Oversee the maintenance and repair of facilities systems, including mechanical systems, HVAC, plumbing, line mechanical, painting, and CMMS.
- Participate in business development opportunities, including pricing, presentations, and prospective client engagements.
- Develop and implement preventive, proactive, and corrective maintenance programs.
- Track and report KPIs, including Mean Time to Repair (MTTR), Mean Time Between Failures (MTBF), work order status, and project completions.
- Collaborate with cross-functional teams to develop and implement account strategies and plans to source new services.
- Develop and maintain effective relationships with senior management, customers, vendors, and other key stakeholders.
- Work with stakeholders to ensure facilities meet operational requirements and comply with relevant regulations and standards.
- Analyze facility maintenance programs, including preventive maintenance plans and repair schedules, and provide direction on implementing best practices.
- Mentor and guide team members to support successful operational delivery.
- Establish a mandatory weekly meeting with direct reports to review current and future operations.
- Proactively interact and communicate with the client to ensure service continuity.
Benefits
- Comprehensive benefits package.
- May be eligible to participate in a company incentive or bonus program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
