Facilities Maintenance Coordinator

Dollar Tree • Chesapeake, VA

1d • Onsite

About The Position

As a Facilities Maintenance Coordinator at Dollar Tree’s corporate office, you’ll support the efficient operation, maintenance, and repair of retail locations across assigned regions. In this role, you’ll serve as a central point of contact for store facility needs, coordinate vendors and service providers, and help ensure safe, fully functional store environments with minimal operational disruption. The position requires strong organization, communication, and customer service skills to manage daily operational updates, reporting, and administrative needs, and to triage and resolve routine facility inquiries.

Requirements

• Strong interpersonal and collaboration skills with the ability to work effectively across teams
• Excellent customer service, problem-solving, and conflict resolution abilities
• Strong written and verbal communication skills with attention to detail
• Typing proficiency of at least 34 WPM
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and email communication
• Ability to manage multiple priorities in a fast-paced environment
• Flexibility to work evenings, weekends, or on-call shifts as needed

Nice To Haves

• Associate’s or Bachelor’s degree, or equivalent professional experience
• Experience in facilities maintenance, property management, retail operations, or call center environments
• Familiarity with Computerized Maintenance Management Systems (CMMS)

Responsibilities

• Coordinate and oversee maintenance and repair requests for stores within assigned states, ensuring timely resolution
• Respond to and manage facility emergencies such as fire, flooding, power outages, severe weather, and plumbing or safety incidents
• Serve as a primary point of contact for store teams, providing guidance and support on facility-related concerns
• Support department leadership with daily operational updates, reporting, and administrative needs
• Triage and resolve routine facility inquiries via phone and email with a strong customer service focus
• Create, assign, prioritize, and track work orders for internal technicians and external vendors using CMMS platforms
• Evaluate service requests based on urgency, safety, and operational impact
• Maintain accurate service records, call logs, and maintenance histories in internal systems
• Monitor open work orders, provide status updates, and ensure timely follow-up through completion
• Maintain accurate facility data and asset records for all assigned locations
• Develop and maintain strong vendor relationships to ensure high-quality service and cost efficiency
• Evaluate repair solutions and manage maintenance expenses within approved spending authority (up to $3,000)
• Review, verify, and process facility-related invoices to ensure timely and accurate payment
• Coordinate and issue formal communications to landlords, including certified letters and official notices as needed
• Support compliance with company policies, safety standards, and lease obligations

Benefits

• Medical, pharmacy, dental, and vision insurance
• Employee Assistance Program
• Retirement plans with matching contribution
• Employee Stock Purchase Program
• Educational Assistance
• Access to PerkSpot, an employee discount platform for goods and services
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees