Facilities Maintenance Analyst

Harvard University • Boston, MA

18h • Hybrid

About The Position

This role is responsible for supporting Facilities Management operations through data analysis, regulatory compliance, maintenance systems administration, and planning activities.

Requirements

• Bachelor’s degree or equivalent work experience required.
• Minimum of 5 years’ business analyst or related experience.
• Experience with computerized maintenance management systems (CMMS), preferably Maximo, highly desirable.
• Individual must be comfortable with designing & building complex spreadsheets, pivot tables, & graphics in Excel & related software, as well as conducting in-depth analysis on multiple sources of data.
• The candidate must have an attention to detail to actively monitor trend data and contractor performance indicators.
• Document requirements to address operational/process issues; recommend improvements to accomplish business objectives.
• Evidence of business analysis skills (e.g. requirements gathering, impact assessment, user acceptance testing and gap analysis).
• Strong critical-thinking and problem-solving skills.

Responsibilities

• Develop and analyze facilities performance reports
• Maintain CMMS data integrity, including work order quality assurance, standards, and configuration updates
• Administer SharePoint document management systems
• Support internal financial processes
• Administer key control tracking
• Ensure accurate maintenance of regulatory documentation
• Perform document reconciliation activities
• Manage hazardous material manifests and associated records
• Administer failure modes and codes within maintenance systems
• Support predictive maintenance initiatives and associated processes
• Monitor and validate vendor maintenance documentation
• Oversee departmental inventory systems
• Maintain document control and filing systems
• Develop and update internal SOPs and documentation
• Ensure adherence to risk management and insurance documentation requirements
• Participate in asset renewal and capital planning efforts
• Support procurement activities for facility-related goods and services
• As a member of the Emergency Response Organization (ERO), be reachable 24 hours/7 Days per week to assist in person and/or remotely with campus and facilities related emergencies activities as necessary.
• Perform additional responsibilities as assigned in support of departmental objectives

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level