Facilities & Fixtures Specialist

Ulta Beauty, Inc. • Bolingbrook, IL

6d • $57,300 - $70,000

About The Position

Discover greater levels of performance. With over 1,200 stores throughout the U.S., Ulta Beauty is revolutionizing the beauty retail experience. With new stores coming online on a continual basis and the re-engineering of existing locations with the latest design and technological advancements for heightened guest experiences, we’re not just growing, we’re thriving. Through consistent innovation and a bold commitment to reimagination. If you want the opportunity to build something strategic, to take ownership of your career trajectory, to apply your passion to operational excellence, Ulta Beauty provides the kind of stability and support few organizations can match. So be curious. Be flexible. Be more than you thought possible. The future is yours at Ulta Beauty.
THE IMPACT YOU CAN HAVE:
The Facilities Specialist supports ULTA’s commitment to providing our external and internal guests a “Wow Experience” by providing a clean, safe, and comfortable shopping environment. This position is responsible for managing and fulfilling all store merchandising fixture requests for Ulta Beauty retail stores via a facility maintenance platform, as well as managing maintenance and repair projects for the Facilities Team. As the point of contact for both store and district management, the Facilities Specialist is expected to coach and educate the store teams on Facilities and fixture best practices and programs. Oversight will include day-to-day operations, extensive vendor management, regular cataloging updates through our CMMS platform, significant oversight of the management of various special projects, and thorough review of invoices, including asset reporting and verification.

Requirements

• CFM, FMA, RFMP Facilities certified or Bachelor’s degree, Associate's degree or equivalent years of Facilities work experience required.
• 5+ years of retail experience in operational roles is a plus. Understanding that the retail environment is customer-facing and ensuring the facility is contributing to a positive guest experience.
• Must be detail-oriented and have experience managing and prioritizing multiple tasks and deadlines effectively while balancing short-term issues with long-term strategic planning top of mind.
• Excellent process, procedural development skills, and customer service skills. Effective listening and interpersonal communication skills to respond to inquiries, address concerns, and ensure productive work relationships.
• Strong organizational skills and the ability to identify issues quickly and develop effective solutions, particularly in situations that could affect store operations or customer experience.
• Ability to communicate via multiple mediums with excellent written communication skills, strong verbal communication, and interpersonal skills with teams, vendors, customers, and senior management.
• Ability to read store drawings, maps, and merchandise planograms
• Proficiency in project management software/CMMS experience (Service Channel).

Responsibilities

• Responsible for assisting in the management, planning, and organizing of all building maintenance activities (both capital and expense dollars in excess of $12MM) relating to the Facilities Department
• Responsible for managing, planning, and organizing all merchandise fixture and lighting replenishment activities (both capital and expense dollars in excess of $7MM). Fixture Replenishment categories include supplies, equipment, acrylic merchandising fixtures, lighting, etc.
• Thoroughly and independently review store and store system conditions; troubleshoot, diagnose, and dispatch all related work at own discretion based on store history, real estate considerations, and personal industry knowledge through a computerized maintenance management system
• Ensure timely response/completion for all service calls in accordance with defined SLAs while in constant communication with both store and district level management
• Ensure timely response/completion for all purchase orders and projects while in constant communication with both store and district level management
• Manage vendors for specific trades (Fixtures, Mass/Prestige Merchandising Fixtures, Lighting, and Salon Equipment ) across the entire retail portfolio with a concentration on improving service levels to the stores and driving value for the business
• Collaborate on facility/store issues with other departments, including but not limited to: Supply Chain, Design, Construction, New Store Set, Information Technology, Procurement, Property Management, Store Operations, Finance, and Accounting
• Oversee emergency response situations related to safety, security, and business continuity
• Develop departmental process improvement initiatives and deploy to the field
• Contribute and advise on department strategy related to change management, vendor base, and preventative maintenance programs
• Coach and educate the operations team on Facility and Fixture maintenance programs as well as best execution practices on an ad hoc basis and through scheduled District Manager conference calls
• Responsible for the accounting responsibility within the Facilities Department, including asset reporting, asset retirement, as well as financial forecasting
• Advise and execute on any cost savings opportunities through best practices or improved energy efficiencies
• Liaison between the organization and local, state, and federal authorities having jurisdiction

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level