Facilities & Engineering Production Planner/Master Scheduler

Roche • South San Francisco, CA

6d • $84,600 - $157,000 • Onsite

About The Position

The Facilities & Engineering Production Planner/Master Scheduler plans, schedules, coordinates, and/or monitors the final approval of products through the complete production cycle. This role works from engineering plans and production specifications to establish production schedules, labor loading, and capacity requirements. The position coordinates production plans to ensure materials are provided according to schedules. As a Master Scheduler, this role provides input to management and schedules/interfaces with marketing, sales, production, and engineering managers. The role works to resolve labor and material shortages, backlogs, and other potential schedule interruptions, especially in case of design changes. The position oversees the Master schedules and ensures comprehensive compliance with materials requirements for manufacturing.

This role is responsible for managing all work order requests for equipment/item moves on the SSF campus and helps to ensure all customer commitments are met. It involves providing daily oversight of a team of full-time moving contractors and moving trucks. The position is responsible for planning and coordinating move requests for equipment, instruments, and other items located on the SSF site to ensure customer service levels are maintained. Move requests can include Dixon, Santa Clara, and Pleasanton sites. The role focuses on helping the assigned maintenance work center achieve successful execution of customer-initiated work according to GMP, EHS, and customer requirements. The Planner/Scheduler acts as a key point of contact between customers, vendors, and internal partners as required to meet departmental service delivery objectives.

Requirements

• High School Diploma or GED paired with a 2-year technical degree (Instrumentation/Industrial Electronics or related STEM/engineering field), equivalent military technical training, or 5+ years of hands-on experience in industrial maintenance, manufacturing, or R&D environments.
• Demonstrated expertise in comprehensive industrial moving procedures, job hazard analysis, heavy equipment moving, including rigging, and sensitive material handling.
• Ability to work under minimal or no direct supervision.
• Proven ability to provide operational leadership, site orientation, and task management to external contractors and specialized service teams.
• Full technical proficiency in the application, operation, and enforcement of department safety protocols and personal/facility protective equipment.
• Exceptional interpersonal skills and customer service orientation.
• Meticulous, detail-oriented approach to identifying and satisfying specific client requirements.
• Strong functional command of corporate intranet platforms, business software suites, and data management/spreadsheet programs.
• Demonstrated capability in supervising specialized crews or team members operating in sensitive office and laboratory settings.
• Highly developed communication protocols for directly managing requests, updates, and expectations across corporate leadership, research scientists, and end-users.
• Demonstrated flexibility and availability to respond promptly to off-hours emergency calls and urgent facility support requirements.

Nice To Haves

• Experience with CMMS and CCMS systems.
• Familiarity with GMP and EHS requirements.
• Experience coordinating moves across multiple sites (Dixon, Santa Clara, Pleasanton).

Responsibilities

• Plans, schedules, coordinates, and/or monitors final approval of products through the complete production cycle.
• Establishes production schedules, labor loading, and capacity requirements based on engineering plans and production specifications.
• Coordinates production plans to ensure materials are provided according to schedules.
• Provides input to management regarding master schedules and interfaces with marketing, sales, production, and engineering managers.
• Resolves labor and material shortages, backlogs, and potential schedule interruptions.
• Oversees master schedules and ensures compliance with materials requirements for manufacturing.
• Manages all work order requests for equipment/item moves on the SSF campus.
• Provides daily oversight of a team of full-time moving contractors and moving trucks.
• Plans and coordinates move requests for equipment, instruments, and other items on the SSF site.
• Ensures customer service levels are maintained for equipment moves.
• Helps the assigned maintenance work center achieve successful execution of customer-initiated work according to GMP, EHS, and customer requirements.
• Acts as a key point of contact between customers, vendors, and internal partners.
• Plans and schedules equipment moves in accordance with applicable SOPs.
• Reports and evaluates metrics against desired outcomes.
• Benchmarks support activities and suggests improvements.
• Runs reports in CMMS and CCMS as needed.
• Maintains a 4 to 6 weeks Planned Work horizon.
• Meets with customers and inspects work locations to plan for successful execution.
• Partners with MRO, LES, CoolOps, and MOLS teams to coordinate moves.
• Determines estimated labor hours for planned operational activities.
• Monitors actual versus planned work times to achieve departmental goals for planning accuracy.
• Builds and maintains strong relationships with stakeholders, including MRO Stores, vendors, contractors, customers, and CMMS administrators.
• Monitors the CMMS database for accuracy of financial settlements and user cost center data.
• Achieves schedule efficiency by scheduling and bundling jobs based on location, equipment type, technician training, and work load capacity.
• Provides input to management to optimize resources and capacity.
• Assists department manager in providing information and data for on-time performance of work crew and vendor spend.
• Assists in developing and integrating innovative work order processing solutions.
• Assists in developing operational excellence/continuous improvement initiatives and benchmarking.
• Maintains schedule stability based on planning, training, and work load capacity.
• Completes other tasks and projects as determined by the supervisor.

Benefits

• Relocation benefits are approved for this posting.
• Discretionary annual bonus may be available based on individual and Company performance.
• Benefits detailed in this link.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree