Facilities Engineer - Facilities & Maintenance

Hard Rock Hotel & Casino Ottawa • Rockford, IL

1d • Onsite

About The Position

The Facilities Engineer performs preventive and predictive maintenance, which may include HVAC-R, electronic systems, electrical, air, water, and equipment. Under the direction of the Manager- Facilities, the role responds to general maintenance service calls and ensures events are set up according to diagrams. The position is responsible for facility maintenance, upkeep, and repairs, while providing guest service and supporting team members. Duties also include event setup and teardown, documenting work and maintaining technical records. The role requires climbing extension ladders to heights of 20 feet or more and may involve flexible shifts, weekends, holidays, or unusual hours.

Requirements

• High school diploma or equivalent.
• At least 3 years of maintenance job experience; related education and experience may be interchangeable year for year.
• Obtain and maintain licenses and certifications required by federal, state, and Illinois Gaming Commission regulations.
• Successfully pass a background check.
• Be at least 18 years of age.
• Able to work holidays and weekends, as well as flexible shifts or unusual hours.
• Drivers of company vehicles must have a valid driver’s license and meet the standards listed on the company Motor Vehicle Permit Application.
• Knowledge of basic hand and power tools, spray equipment, and other machines and equipment.
• Knowledge of safe hazardous-material handling.
• Able to operate, or willing to receive training and certification to operate, an aerial lift.
• Communicate effectively with employees at all levels and with guests.
• Operate trucks and light motorized equipment.
• Follow oral and written directions.
• Demonstrate exceptional guest-service skills.
• Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.

Nice To Haves

• Prior experience opening new properties or outlets is strongly preferred.
• Certification or apprenticeship completion in HVAC-R, electrical systems, plumbing, or carpentry is preferred.

Responsibilities

• Perform preventive and predictive maintenance on HVAC-R, electronic, electrical, air, water, and other equipment or systems.
• Respond to general maintenance service calls and complete assigned work orders promptly.
• Maintain, repair, and upkeep the facility.
• Perform minor repairs to plumbing, electrical, HVAC-R, and carpentry equipment and systems.
• Set up and tear down events safely and on time; move furniture and equipment as directed and support other departmental events.
• Install and repair doors, furniture, office partitions, flooring, and related items.
• Prepare drywall for painting and paint or stain walls, furniture, and associated items.
• Create service requests to document work performed and document work daily.
• Maintain technical logs and record relevant data.
• Build and retain guest relations, provide superior guest service, and mentor team members.
• Attend seminars when needed.
• Perform other duties as assigned and follow Illinois Gaming Regulations and departmental standard operating procedures.

Benefits

• The company describes a comprehensive benefits package intended to support health, future planning, and work-life balance; benefits may vary with employment status. Details are available on the company career site.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED