Facilities Dispatcher

Leo Facilities Maintenance•Addison, TX

3d•Onsite

About The Position

This is a full-time on-site role located in Addison, TX as a Dispatcher for Academy Locksmith . You will be responsible for dispatching jobs to vendors across multiple trades and ensuring work is completed to standard for our customers. You will be part of a team that manages hundreds of jobs simultaneously with a high level of attention to detail and follow-through. This job requires significant verbal communication with both clients and vendors, and applicants should be prepared to build quality relationships through their interactions. We are hiring 3 dispatchers due to business growth. Our company Academy Locksmith is the nation's premier service provider for locks, doors, safes, and access control. We operate in all 50 states with a robust network of licensed and trained technicians. Academy believes in providing an open and honest platform for our employees to have the best working environment possible which in turn provides our customers with the best service available.

Requirements

At least one year of facility maintenance, lock, door, safe, access control, security, or construction industry dispatching/project coordination experience.
Experience with basic project management or costing principles.
A high bias for action and accountability for performance.
Solid organizational skills and attention to detail.
Good communication skills and confidence to speak with our customers and vendors.
Solid computer and typing skills (35 wpm+) as this position involves computer work in our various systems throughout the day.
Ability to prioritize work activities based upon financial impact to desired business goals.

Responsibilities

Dispatching jobs to vendors across multiple trades
Ensuring work is completed to standard for our customers
Managing hundreds of jobs simultaneously with a high level of attention to detail and follow-through
Significant verbal communication with both clients and vendors
Building quality relationships through their interactions