Facilities Coordinator

JLL•Richmond, VA

12h•Onsite

About The Position

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: The Facilities Coordinator position serves as the operational backbone for facility management, responsible for systems administration of maintenance management systems, vendor coordination, and ensuring seamless day-to-day facility operations. This role leads small to medium facilities improvement and refresh projects while maintaining exceptional customer service standards. As a key member of JLL's facility management team, you'll combine tactical operational expertise with creative problem-solving to maintain beautiful, functional spaces that support our clients' business objectives. This position requires a self-starter who thrives under pressure and takes pride in delivering outstanding facility experiences through meticulous attention to detail and proactive service delivery. What your day-to-day will look like:

Requirements

2-3 years of experience in facilities operations or similar field with proven track record
Demonstrated project management experience with strong prioritization and multitasking abilities
Superior customer service skills with strong orientation toward exceptional client experience delivery
Proven vendor management capabilities with ability to coordinate multiple service providers effectively
Experience using facilities ticketing tools and maintenance management systems
Strong written, verbal, and interpersonal communication skills with professional demeanor under pressure
Ability to work independently without direct supervision while maintaining attention to detail

Nice To Haves

Experience with Corrigo or similar CMMS (Computerized Maintenance Management System) platforms
General computer proficiency with Google Suite and Excel knowledge
Capability of customizing administrative reports and supporting account reporting requirements
Cross-functional experience in office operations including logistics, purchasing, events, and programs
Flexible schedule availability for occasional weekend, evening, or emergency facility coverage
Experience with facilities budgeting and financial tracking processes
Background in small facilities refurbishment and improvement project coordination

Responsibilities

Oversee daily work order review, follow-up, and management to ensure successful service delivery and exceptional customer experience
Schedule and manage vendor performance for all preventative and recurring maintenance activities across assigned properties
Respond to reactive maintenance and repair requirements in a timely manner while maintaining clear communication with all stakeholders
Manage Corrigo work order system processes, data continuity, and system configuration to meet internal and client objectives
Execute and document preventative maintenance processes while maintaining detailed databases of operations, equipment, and procedures
Process facilities-related invoices, track expenditures, and assist with quarterly facilities budgets to ensure financial accuracy
Develop and maintain positive relationships with building management, engineers, service providers, and cross-functional teams