Facilities Coordinator

Ascend Rehab Services Inc•Union City, CA

1d•$65,000 - $80,000

About The Position

Ascend Rehab Services Inc. is dedicated to helping children with developmental delays and disabilities reach their full potential. Our multidisciplinary team of Infant Development Specialists (IDS), Occupational Therapists (OTs), and Speech-Language Pathologists (SLPs) serves children ages 0-3 in natural environments, promoting holistic growth and development. We believe "every day holds the possibility of a miracle for the children we serve." If you’re passionate about maintaining a well-functioning and efficient workplace, enjoy problem-solving, and thrive in a dynamic environment, we invite you to join our team! Role Overview The Facilities and IT Coordinator is vital in ensuring that Ascend’s technical infrastructure and office environments operate smoothly. This position involves managing IT systems, troubleshooting technology issues, maintaining office facilities, and coordinating logistics to support our clinical and administrative teams. The ideal candidate is highly organized, detail-oriented, tech-savvy, and proactive in resolving issues before they arise. They should be comfortable handling both IT support tasks and facility management responsibilities, ensuring a safe, efficient, and well-equipped workplace.

Requirements

Bachelor’s degree in Information Technology, Business Administration, Facility Management, or a related field (preferred but not required).
2+ years of experience in IT support, facilities management, or a similar role.
Strong problem-solving skills with the ability to troubleshoot and resolve technical issues efficiently.
Knowledge of basic IT systems, networking, and audiovisual equipment.
Excellent organizational and time-management skills.
Ability to work both independently and collaboratively in a fast-paced environment.
Strong communication skills (both verbal and written).
Ability to manage multiple projects and prioritize tasks effectively.
Must have reliable transportation to travel between clinic locations as needed.
Ability to lift up to 25 lbs. for equipment setup and minor facility tasks.

Nice To Haves

Experience in a healthcare, educational, or clinical setting is a plus.

Responsibilities

Coordinate routine maintenance and repairs of office equipment and facilities.
Ensure compliance with safety and security protocols (e.g., fire alarms, first aid kits, emergency procedures).
Manage office space allocation and furniture arrangements to optimize workflow and efficiency.
Oversee vendor relationships for facility services (e.g., janitorial, utilities, security).
Support office relocations, expansions, and improvements, working closely with leadership on strategic initiatives.
Maintain confidentiality and uphold HIPAA compliance standards in all technical and facility-related tasks.
Read situations and execute solutions to ensure the health, safety, and welfare of staff and clients.
Provide feedback and recommendations to leadership regarding IT and facility improvements.
Stay highly organized and detail-oriented, ensuring documentation, inventory, and project execution are completed in a timely manner.
Work closely with the Clinical Director, assisting with technology, facilities, and administrative inquiries as needed.
Manage and maintain an inventory of technical equipment, ensuring all staff have the necessary tools for their roles.
Set up, troubleshoot, and maintain audiovisual systems for meetings and training sessions.
Test, repair, and replace electronic equipment as needed.
Oversee and optimize ticketing software for IT support requests.
Provide technical support to staff, troubleshooting hardware and software issues.
Assist with IT security and data protection measures to maintain HIPAA compliance.