Facilities Coordinator

EMCOR Facilities Services•Cincinnati, OH

10d•Onsite

About The Position

This position is responsible for facilities coordination at the assigned facilities – including, but not limited to: emergency call coordination, managing work order assignment and completion, providing customer follow-up, and running operations. The ideal candidate will efficiently coordinate third party vendors and work with both internal and external customers.

Requirements

Highschool Diploma with equivalent experience or Associate's degree (A. A.).
1-3 years of experience in a professional, fast-paced environment.
Valid driver’s license.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Experience using a Commercial Maintenance Management System (CMMS) or Work Order Management process.
Experience using Microsoft Excel and Microsoft Office programs.
Ability to learn new computer programs and apply them to work requirements.

Nice To Haves

Experience with operations and maintenance for Corporate Commercial Space Industry is preferred.

Responsibilities

Coordinate day-to-day facility operations across assigned sites, overseeing work order management, vendor scheduling, service escalations, and performance tracking to meet account targets.
Support both in-house and third-party technicians to ensure services are completed to quality standards and contractual requirements, including maintenance, landscaping, snow removal, and janitorial operations.
Provide administrative and operational support to the EFS Operations Manager and Facilities Manager, maintaining accurate records, reports, and communication between vendors, internal teams, and customer partners.
Supports work order operations as needed in areas such as: Vendor Dispatch, Vendor Scheduling, Service escalations, Payment related questions.
Communicate/escalate with appropriate parties (Account Team & Vendors) as needed.
Support overall account administrative tasks as assigned.