Facilities Coordinator

Planet Fitness • Milford, SC

8d • $55,000 • Hybrid

About The Position

We are seeking a Facilities Coordinator to support the day-to-day operational needs across all club locations, helping ensure repairs, maintenance, and functionality are executed smoothly and efficiently. This role serves as a key individual contributor within our Operations team and plays a vital part in delivering a consistent, high-quality experience to our members and team members. From managing vendor communication to coordinating club repairs, the Facilities Coordinator helps maintain the operational excellence that keeps our clubs running at their best. As our club footprint continues to grow and evolve, it’s critical we maintain consistent standards and responsiveness across all locations. We need a highly organized and proactive Facilities Coordinator to help us stay ahead of maintenance issues and streamline vendor coordination. Your attention to detail, follow-through, and ability to juggle multiple priorities will help drive operational efficiency and ensure our clubs remain safe, functional, and aligned with our brand standards.

Requirements

• 1–2+ years of experience in facilities management, project coordination, or a related operational support role.
• Proficiency with facilities management platforms; experience with Service Channel is preferred.
• Strong organizational skills with the ability to manage and prioritize multiple tasks in a dynamic, fast-paced environment.
• Ability to troubleshoot effectively.
• Hybrid work schedule: Must be available to work in CT office 2-3 days per week.
• Strong communication skills to effectively interact with various internal and external teams with a proven ability to build cross-functional partnerships and inspire collaboration and action
• Aggressive follow-up skills, ensuring no detail or issue is overlooked.
• Strong entrepreneurial spirit
• Significant enthusiasm for brainstorming and collaborative work
• You are organized and you can prioritize multiple tasks, pivot on the fly, and get stuff done
• Ability to be action- and detail-oriented, organized with ability to execute within deadlines

Responsibilities

• Monitor the Service Channel system daily to ensure work orders are properly submitted, assigned, and progressing toward completion.
• Follow up with vendors, maintenance technicians, and internal teams to coordinate and direct work orders across Facilities, Maintenance, Construction, and vendors, ensuring timely resolution of tickets.
• Assist with onboarding vendors into Service Channel.
• Support reporting on work order status and trends as requested.
• Maintain accurate, up-to-date vendor lists, alarm codes, contact information, and tracking spreadsheets across all facilities categories to ensure information is readily accessible and supports rapid response during issues.
• Assist with tracking and maintaining operational permits for clubs.
• Support clubs with fire and health inspections by coordinating documentation, scheduling, and follow-ups.
• Order miscellaneous parts and supplies for club & maintenance teams as needed.
• Assist with invoice review and documentation prior to manager approval.
• Help track R&M expenses and prepare materials for weekly approval meetings.
• Support Facilities Manager and leadership with special projects and cost-reduction initiatives.
• Serve as a point of contact for clubs regarding facilities questions and basic troubleshooting.

Benefits

• Competitive Salary & 401K plan
• Equity-Linked Incentive Program
• Company contribution towards health benefits including Medical, Dental, Vision,401(k) LTD, STD and more
• Paid Time Off benefits
• Free Black Card membership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level