Facilities Coordinator 1

JLL•Seattle, WA

13d•Onsite

About The Position

The Facilities Coordinator will provide critical support to the Site and/or Assistant Facility Managers with operational activities spanning maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, and occupancy services. In this role, you will proactively develop and maintain client relationships while ensuring that expected service levels are consistently achieved. You'll be an essential part of our team, supporting a dynamic workplace environment and contributing to JLL's commitment to operational excellence.

Requirements

Excellent communication, organization and problem-solving skills
Ability to work independently with little supervision and effectively deal with stressful situations
Self-motivated; confident, energetic and flexible
Proficiency in a range of information technology tools and platforms
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Prior experience in facilities, property management, hospitality or related fields
Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services
Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system)

Responsibilities

Actively support an environment of teamwork, cooperation, performance excellence, and personal success
Conduct daily walkthroughs to ensure a clean and organized office environment
Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service
Identify opportunities for improved operation and service excellence, making recommendations and conducting site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
Provide a safe workplace through regular monitoring and proactive issue resolution
Schedule and manage repairs and maintenance, minor works and other work requests, tracking all items to completion
Provide information and direction to vendors, facilities staff and other service providers to ensure excellent coordination and execution of work with minimal disruption
Assist in the procurement of vendors and services as required
Coordinate the delivery of site amenities including fitness facilities, food services, massage services, transportation, and moves
Act as the site key point of contact for facility-related inquiries
Provide coordination and support for events, meetings and conference facilities
Perform additional duties including reception and guest support, mail and courier services, office supplies and equipment maintenance, landlord relations, and management of building access passes
Support safety and security initiatives across the site
Update and maintain accurate records and official documentation for the site(s) including web pages and other systems
Support JLL operations including moves/reconfigurations, events, reception, and building operations
Maintain and propose emergency response plans including evacuation procedures, implementation of after-hours emergency response, and environmental health and safety protocols.
Comply with all requirements of the client contract and meet or exceed Key Performance Indicators
Deliver an exceptional quality of service, as reflected by client feedback
Coordinate site operations in accordance with all agreed policies, procedures and contract scope