Facilities Coordinator

JLL•Austin, CO

6h•Onsite

About The Position

Under the direction of the Senior Facilities Manager, the Facilities Coordinator will oversee the effective operation, maintenance, and improvement of facility systems and services. This position serves as a concierge and security coordinator, delivering a high-touch, hospitality-driven workplace experience while ensuring a safe, secure, and well-managed office environment. You will serve as the primary front-of-house presence, supporting employees, visitors, and vendors, while overseeing access control, security operations, and incident response. You will work closely with various teams and stakeholders to ensure the building operates efficiently, effectively, and in compliance with all relevant regulations and standards. This is an excellent opportunity to make a direct impact on workplace operations while growing your facilities management career with a global industry leader.

Requirements

Proven experience in facilities coordination or similar administrative role
Solid understanding of facilities management principles, building systems, construction and maintenance practices, and safety and code compliance requirements
Strong vendor management, negotiation, and budgeting experience
Excellent communication, leadership, and problem-solving abilities
Proficiency with facilities and project management software/tools (e.g., CAFM, CMMS, MS Project)
Ability to manage multiple priorities simultaneously and work under pressure.
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Bachelor's degree in Engineering, Facilities Management, Project Management, Construction Management, Business Administration, or related field (or equivalent work experience)
Project management or construction experience.

Responsibilities

Serve as the primary point of contact for employees, visitors, and vendors, delivering a professional and welcoming experience
Manage front desk operations, including visitor check-in via systems (e.g., Envoy), badge issuance, and host notifications
Provide guidance on workplace services, amenities, and policies
Act as a central contact for workplace requests, issues, and support
Maintain shared spaces to ensure cleanliness, organization, and readiness
Handle mail, packages, and deliveries.
Issue, manage, and troubleshoot employee and visitor badges and access permissions
Monitor access control systems and escalate irregularities or alarms to Global Security/GSOC
Coordinate vendor and contractor access, including escorting when required
Conduct routine office patrols to identify safety hazards, unsecured areas, or suspicious activity
Act as the on-site lead during incidents, including medical, safety, and evacuation events
Support emergency preparedness activities, drills, and audits
Document and report incidents, daily activity, and security concerns in a timely manner.
Interface with vendors, building management, and service providers
Submit and track maintenance and facility service requests
Support onboarding and offboarding processes in partnership with HR and Security
Maintain logs, records, and workplace documentation
Manage daily operations of building systems, including HVAC, plumbing, electrical, safety, and security
Oversee routine and preventative maintenance schedules; coordinate emergency repairs as needed
Conduct facility inspections and risk assessments; address any deficiencies or hazards promptly
Develop budgets for facility operations and projects; monitor spending, forecast needs, and report on variances
Ensure compliance with health, safety, local, and environmental regulations
Lead and execute facility-related projects (e.g., refurbishments, fit-outs, relocations, capital improvements, maintenance initiatives) from inception to completion, ensuring delivery on time, within scope, and budget.