Facilities Associate

Neumo Holdings LLC•Centreville, VA

2d•$40,000 - $50,000•Onsite

About The Position

The Facilities Coordinator supports the day-to-day operation, maintenance, and safety of Neumo’s offices and operational sites. This role coordinates maintenance and repair requests, schedules vendors and contractors, maintains office services and supplies, and supports physical security and safety programs. Serving as the first point of contact for facilities needs, the Coordinator keeps work environments safe, functional, and welcoming for employees and visitors, and success is measured by response time on facilities requests, vendor performance, and site readiness. This position is offered at three career levels — I, II, and III — distinguished by years of experience, scope of judgment, and demonstrated ownership. As team members advance, they take on greater complexity, autonomy, and responsibility, including mentorship of junior team members.

Requirements

Strong organizational skills and the ability to manage multiple open requests and vendor schedules simultaneously.
Effective verbal and written communication with employees, vendors, and building management.
Basic knowledge of building systems (HVAC, electrical, plumbing) sufficient to triage and describe issues accurately.
Proficiency with Microsoft Office and comfort using work-order, badge/access, or ticketing systems.
Customer-service orientation with a proactive, hands-on approach to problem-solving.
Sound judgment on safety, security, and escalation decisions.
High school diploma or equivalent; 0–2 years of facilities support, office coordination, or customer-service experience.
Valid driver’s license and ability to travel between local company sites (all levels).

Nice To Haves

Experience coordinating vendors or contractors in a multi-site environment.
Familiarity with badge/access-control and camera systems.
OSHA 10 or similar safety training.

Responsibilities

Receive, triage, and track facilities work orders and maintenance requests through to completion, communicating status to requesters.
Schedule and coordinate vendors and contractors for maintenance, repairs, janitorial, landscaping, and other site services, verifying work quality and completion.
Perform routine site inspections and light maintenance tasks, escalating larger issues to the Facilities Manager / Director.
Maintain office services, including supplies inventory, mail and shipping/receiving, furniture and space setups, and meeting-room readiness.
Support onboarding and offboarding logistics, including workspace assignments, badges, and access-control updates.
Administer physical security processes, including badge issuance, visitor management, and camera/access-control system support.
Support safety and compliance programs, including fire and life-safety inspections, OSHA-related documentation, emergency preparedness supplies, and incident reporting.
Maintain accurate facilities records, including vendor contracts, certificates of insurance, maintenance logs, and floor plans.
Process facilities invoices and purchase requests, tracking spend against budget in partnership with the Facilities Manager / Director.
Assist with office moves, expansions, and special projects as assigned.
Performs other related duties as assigned.